Good AfternnonI previously spoke with you regarding the move out charges for unit #located at Howe Avenue Sacramento CA I have reviewed the charges and have responded to your dispute belowRegarding the day notice.As per the lease requirement you are required to put in a day
notice prior to movingYou are currently being held rent responsible through days from the date you vacated the unit at the month to month rate of $because no written notice was providedI have attached a copy of the lease and have highlighted the areas in questionIt states on page 7, section CTerm, if the Variable Lease Term is checked to indicate an automatic continuance of the Agreement on a month-to-month basis after the Termination Date, the Agreement will continue after the Termination Date until either party terminates the Agreement by giving the other party at least days written notice, or as otherwise specified by law. This part of the agreement is not referencing the early termination option, it is referencing the month-to-month option on page under monthly rentAs you can see this option is checkedI apologize if the complainant feels as though this is unfair however this is a legal binding contract and we expect all parties to adhere to the rules set forward in the contractPlease also keep in mind that no notice to vacate was given at allper the California Tenants Guide page 49-"You must give the landlord the same amount of notice as there are days between rent paymentsThis means that if you pay rent monthly, you must give the landlord written notice at least days before you moveIf you pay rent every week, you must give the landlord written notice at least seven days before you moveThis is true even if the landlord has given you a 60-day notice to end the rental agreement and you want to leave sooner (see discussion, page if your rental agreement specifies a different amount of notice ( for example days), you must give the landlord written notice as required by the agreement." The break down for the rent charge is attached to this documentCarpet CleanThe carpet was cleaned inside your unit in order to restore the unit back to the condition it was when you moved inThe cost of this was $we did not replace carpet in the bedrooms for units that did not need itYour carpet did not need to be replaced therefore we just cleaned itUtilitiesUtilities are typically billed in arrears since billing cycle follows that of the local utility providerFor example, a billing statement mailed to a resident due March 1st normally reflects usage for January and is created in FebruaryWhen Utility Billing West begins billing, you can expect for Utility Billing West to bill between 1-months in arrearsThe last utility paid on 6/1/while residing in the unit was for the usage between 4/1-4/totaling $The resident moved out on 6/21/the total bill from 5/1-6/was not paid and is charged at move out.Your current amount due remains $1,112.60Please remit payment in full to the following address and be sure to include your unit number and last name when submitting paymentMake Cashier's Check or Money Order Payable to:The Eleven Hundred Attn: Leasing Office Howe Avenue Sacramento, CA 95825Your account is still in the pre-collection processIf a payment is not made within days after the date of this letter the account will go to full collections and will be reported to the credit bureaus Thank you for your immediate attention to this matter.Sincerely, *** ***AsstCommunity Manager
I am rejecting this response because:Agent that received the keys should have pointed out that I was not meeting contract agreement. Agent did not advised of this and process my termination of the lease. Otherwise, I would have seek another solution. Agent did not provide due diligence.
Good AfternnonI previously spoke with you regarding the move out charges for unit #located at Howe Avenue Sacramento CA I have reviewed the charges and have responded to your dispute belowRegarding the day notice.As per the lease requirement you are required to put in a day
notice prior to movingYou are currently being held rent responsible through days from the date you vacated the unit at the month to month rate of $because no written notice was providedI have attached a copy of the lease and have highlighted the areas in questionIt states on page 7, section CTerm, if the Variable Lease Term is checked to indicate an automatic continuance of the Agreement on a month-to-month basis after the Termination Date, the Agreement will continue after the Termination Date until either party terminates the Agreement by giving the other party at least days written notice, or as otherwise specified by law. This part of the agreement is not referencing the early termination option, it is referencing the month-to-month option on page under monthly rentAs you can see this option is checkedI apologize if the complainant feels as though this is unfair however this is a legal binding contract and we expect all parties to adhere to the rules set forward in the contractPlease also keep in mind that no notice to vacate was given at allper the California Tenants Guide page 49-"You must give the landlord the same amount of notice as there are days between rent paymentsThis means that if you pay rent monthly, you must give the landlord written notice at least days before you moveIf you pay rent every week, you must give the landlord written notice at least seven days before you moveThis is true even if the landlord has given you a 60-day notice to end the rental agreement and you want to leave sooner (see discussion, page if your rental agreement specifies a different amount of notice ( for example days), you must give the landlord written notice as required by the agreement." The break down for the rent charge is attached to this documentCarpet CleanThe carpet was cleaned inside your unit in order to restore the unit back to the condition it was when you moved inThe cost of this was $we did not replace carpet in the bedrooms for units that did not need itYour carpet did not need to be replaced therefore we just cleaned itUtilitiesUtilities are typically billed in arrears since billing cycle follows that of the local utility providerFor example, a billing statement mailed to a resident due March 1st normally reflects usage for January and is created in FebruaryWhen Utility Billing West begins billing, you can expect for Utility Billing West to bill between 1-months in arrearsThe last utility paid on 6/1/while residing in the unit was for the usage between 4/1-4/totaling $The resident moved out on 6/21/the total bill from 5/1-6/was not paid and is charged at move out.Your current amount due remains $1,112.60Please remit payment in full to the following address and be sure to include your unit number and last name when submitting paymentMake Cashier's Check or Money Order Payable to:The Eleven Hundred Attn: Leasing Office Howe Avenue Sacramento, CA 95825Your account is still in the pre-collection processIf a payment is not made within days after the date of this letter the account will go to full collections and will be reported to the credit bureaus Thank you for your immediate attention to this matter.Sincerely, *** ***AsstCommunity Manager
I am rejecting this response because:Agent that received the keys should have pointed out that I was not meeting contract agreement. Agent did not advised of this and process my termination of the lease. Otherwise, I would have seek another solution. Agent did not provide due diligence.