Eye Associates LTD Reviews (4)
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Eye Associates LTD Rating
Address: 5615 Pershing Ave Ste 27, Saint Louis, Missouri, United States, 63112-1757
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www.eyeassociates-stl.com
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Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI do not think it is fair to take someone's money and provide shoddy service and then claim that the service was adequate in an effort to not give a proper and full refundThe only person that lost anything here was meThe business still turned a profit but I have nothing to show for itPlus I must still pay yet more money for what I have already paid for Regards, [redacted]
Due to HIPPA laws we are limited to any discussion of the problem Mr *** *** paid for professional services and glassesThe glasses did not meet his expectations, he was given a full refund for $which was not refundable because all prescriptions eyewear are custom to the patient
Professional services are never refundable as all aspects of the Eye Health and care were thoroughly performedI expect that this letter will resolve the problem
This issue has being resolved, they was a miss communicationPatient was refunded with a restocking fee.Thank You
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments belowI do not think it is fair to take someone's money and provide shoddy service and then claim that the service was adequate in an effort to not give a proper and full refund. The only person that lost anything here was me. The business still turned a profit but I have nothing to show for it. Plus I must still pay yet more money for what I have already paid for.
Regards,
[redacted]