Customer dropped off vehicle at 5pm on Thursday, December 10th and was given a loaner vehicle to drive (no cost) while we replace their headlamp assembly (no charge). Their vehicle will be ready for pick up before close of business today, 12/11/2015. Request complaint be closed in favor
of business as resolved
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Customer dropped off vehicle at 5pm on Thursday, December 10th and was given a loaner vehicle to drive (no cost) while we replace their headlamp assembly (no charge). Their vehicle will be ready for pick up before close of business today, 12/11/2015. Request complaint be closed in favor
of business as resolved
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Patient was contacted and refund was made on 1/12/2016. Issue has been resolved.