Eye Sensation

Please have the customer confirm her address and we will send a personal check to her immediatelyThank you

Hello, We had refunded the amount in full back on July 5th 2016, so I am unsure why a complaint was filed requesting a refundPlease advise should any further action be required on our end and we would be happy to cooperate Thank you,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I did receive the message below from Eye Sensation and I have contacted my bank today and there is no record of the refund Regards, [redacted]

I appreciate the customer's kind request and have gone ahead and refunded the full requested amountPlease allow business days for the funds to be reflected in their accountLet us know if we can assist with anything else. Thank you

On 11/05/i paid for postage for two products Eye Sensation and Skin Refresh from The Essential Skin Now Company Please see charges on my credit card for $and $on my credit card.On 11/20/I was charged $and $for the above mentioned productsI did not
realize that I had to send the products unsed or unused back within days or else be charged the $or $I thought theses were trial sized products.on 12/07/I was informed by email that I was charged $and $for the two products as a recurring charge! I immediately emailed and called the company at ***-***-*** to stop the charges and ask for a refundThe company did refund me the charges for 12/07/but not for the ones on 11/20/ Thank you,*** ***

Hi ***, I have refunded you the two charges from 11/as requested, please allow a few days for the funds to hit your accountLet us know if we can be of assistance for anything else Thank you

Hi there, This customer has been refunded the full amount requested for the charges of $Please let us know if there's anything else we can assist with. Thank you, Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. To restate the Business' response, I have been completely and fully CREDITED the FULL AMOUNTS for TWO Separate Deliveries of a Total of Products at $92.99, $92.97, $and $92.97. I will reach out to the Business to offer that their UNOPENED products will be Returned by me at my expense as a sign of my appreciation for their FULL REFUND.I would like to thank the Revdex.com of San Diego for your engagement in this resolution. I do not intend to post any Comments regarding their business and only suggest that the Business create a more flexible RETURN POLICY
Regards,
*** ***

Hello, We apologize about any confusionWe have refunded the 2nd charge in the amount of $please allow up to business days for the funds to reflect in your account. Thank you

Please have the customer confirm her address and we will send a personal check to her immediately. Thank you

Please inform the customer that we have gone above and beyond her request and refunded her for all products minus shipping and handlingWe appreciate her communicating the issues she had and apologize for any inconveniencePlease keep the products and all 3-business days for the funds to
reflect in your account. Thank you

Hello, We had refunded the amount in full back on July 5th 2016, so I am unsure why a complaint was filed requesting a refund. Please advise should any further action be required on our end and we would be happy to cooperate.  Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I did receive the message below from  Eye Sensation and I have contacted my bank today and there is no record of the refund.
Regards,
[redacted]