Eye Surgeons & Physicians, PA

I am rejecting this response because: After Urgent Care had removed the rust my eye felt fine & they told me it would be fine but to come back in if it starts to flare upBeing if felt fine I would have never take the time off of work to have it checkedBeing I was having the Lasik done they needed to check itEye Surgeons have sent me more bills for the $& stated will send to collections if not paid in full before this is even resolvedI had asked each time I went in "is this really necessary" & they had stated that it wasThis hole thing has already cost me time & money & have gotten nothing out of it but a headacheAt best I would be willing to pay for visit $witch is more than fair considering they told me something I already new, That my eye is fine gist needs time to heal

It’s just as the complainant said, except that he was being followed for a foreign body (something got in his eye) It was not just to see if he was ready for LasikPerhaps he was being followed a bit more closely than usual, because of his desire to have Lasik Lasik is all about changing the shape of the cornea and how it focuses light A foreign body can have it’s own effects on the cornea (healing, scarring, etc) The Doctor did as he thought was right under the circumstancesThe price that had been established was for the Lasik surgery only It did not contemplate an injury in the meantimeWe are very sorry the patient is unhappy but feel we provided the appropriate level of careI mean no disrespect by failing to use the patient’s name Just trying to protect his privacy (via email)Tom [redacted] Eye Surgeons & Physicians – StCloud

It’s just as the complainant said, except that he was being followed for a foreign body (something got in his eye).  It was not just to see if he was ready for Lasik. Perhaps he was being followed a bit more closely than usual, because of his desire to have Lasik.  Lasik is all about changing the shape of the cornea and how it focuses light.  A foreign body can have it’s own effects on the cornea (healing, scarring, etc).  The Doctor did as he thought was right under the circumstances. The price that had been established was for the Lasik surgery only.  It did not contemplate an injury in the meantime. We are very sorry the patient is unhappy but feel we provided the appropriate level of care. I mean no disrespect by failing to use the patient’s name.  Just trying to protect his privacy (via email). Tom [redacted] Eye Surgeons & Physicians – St. Cloud

It’s just as the complainant said, except that he was being followed for a foreign body (something got in his eye).  It was not just to see if he was ready for Lasik.   Perhaps he was being followed a bit more closely than usual, because of his desire to have Lasik.  Lasik is all...

about changing the shape of the cornea and how it focuses light.  A foreign body can have it’s own effects on the cornea (healing, scarring, etc).  The Doctor did as he thought was right under the circumstances. The price that had been established was for the Lasik surgery only.  It did not contemplate an injury in the meantime. We are very sorry the patient is unhappy but feel we provided the appropriate level of care. I mean no disrespect by failing to use the patient’s name.  Just trying to protect his privacy (via email). Tom [redacted] Eye Surgeons & Physicians – St. Cloud

I am rejecting this response because:
        After  Urgent Care had removed the rust my eye felt fine & they told me it would be fine but to come back in if it starts to flare up. Being if felt fine I would have never take the time off of work to have it checked. Being I was having the Lasik done they needed to check it. Eye Surgeons have sent me 4 more bills for the $419.76 & stated will send to collections if not paid in full before this is even resolved. I had asked each time I went in "is this really necessary" & they had stated that it was. This hole thing has already cost me time & money & have gotten nothing out of it but a headache. At best I would be willing to pay for 1 visit $139.92 witch is more than fair considering they told me something I already new, That my eye is fine gist needs time to heal.