Eyeflow Internet Marketing

All of the work performed by Clear Sky as per their contract was ultimately for the purpose to increase traffic to ***. They performed services, but not only didn't traffic increase, but traffic has been steadily declining since the day they commenced work. Please see the attached file traffic.jpg. Clear Sky purports it has met the deliverables of the contract, yet there is no evidence that it has had the intended outcome This is comparable to contracting to buy an expensive car, both the seller and buyer agreeing it needs to be drivable, and the seller then assuring the buyer it will get from A to B. The buyer pays the money, then goes to drive it from A to B, and it doesn't even start. Yes, the buyer has a car, it has wheels and a motor, but it doesn't move. It doesn't meet the entire purpose of buying the car. Then the company says--you have a car, we met the contract, it doesn't need to move, too bad.If Clear Sky is the SEO marketing expert it claims to be, if this is truly their area of expertise, how can they possibly defend taking $6,from a business and not fulfilling the intent of their contract. Work was done, but obviously the quality and quantity was not sufficient to have the impact on traffic that was needed. They should have been proactive and noticed their work was not producing the desired outcome. Just because they kept banging with the same hammer doesn't mean the work was productive or the intended outcome was achieved. I am so disappointed with not only their work, but the company's lack of customer satisfaction. Buyer beware here. They sell a good story at the front end while trying to land your business. There has not been one person from Clear Sky who has tried to make this right

All work was performed in accordance with the contract.  The contract states (para 5) that we cannot guarantee rankings.  We actually did extra work and additional meetings at no charge (an Offer Download button; an additional Offer boost; and we attempted to set up extra tracking which...

was not compatible with outdated software on her website) that was above the scope of her contract.  We even suggested that she may want to do a website redesign or update her software, which she did not want to do. She had stated in her Client Questionnaire, that she has seasonal trends in traffic, that March through August is their busiest time. We did not hold her to the 30 day notice to exit clause of the contract, she notified us on Oct 20 that she wanted to quit and we stopped the campaign on 31 October and did not charge her after that point. We did the work that we were paid for and if needed, can supply the five months of work that was performed. Kathy L[redacted]CFO

Review: [redacted] (owner of [redacted]) entered a contract with Eye Flow on June 7, 2015. Eyeflow's primary business is Internet Marketing, which in effect is to improve the ranking of [redacted] in the search engines and increase its organic search traffic. [redacted] made clear several points at the time of initiating this contract. First, that Eyeflow would not take on my business if they weren't very confident they could achieve these objectives, and that I must buy the $1200/month package in order for them to be successful. I therefore signed on with Eye flow at the $1200/month rate as advised to ensure success.

The main objective of an Internet Marketing company is to drive traffic and improve rankings. As of Oct. 13, after 4.5 months of service, and $6,000 worth of payments, my organic traffic is down a net -45% from the date of hire, most of the keywords are losing google positioning, and most key metrics are trending down instead of up. This information can all be verified via a monthly report I was provided from Eyeflow in Sept.

The main Campaign Setup in June/July of creating a downloadable whitepaper with drip emails was completed, but is has been completely unsuccessful as is evidenced by the fact that not one user has downloaded it as of Oct 13. All of September's work was late, not being published until Oct. Sept. was effectively a lost month as none of the blogs and social promotions of those blogs were written.

Eye Flow represents and sells itself as an expert in internet marketing, it is their primary business. They failed in their responsibility to [redacted] to meet the intentions and main objective of their contract.Desired Settlement: I have communicated several times expressing my concerns, and no remediation plan was offered, no proposal was made how to fix the damage to my site, as sales have rock bottomed due to loss traffic and keyword positioning.

I asked Eyeflow for a 2 month refund and was flatly denied.

I am asking for a 2 month refund.

Business

Response:

All work was performed in accordance with the contract. The contract states (para 5) that we cannot guarantee rankings. We actually did extra work and additional meetings at no charge (an Offer Download button; an additional Offer boost; and we attempted to set up extra tracking which was not compatible with outdated software on her website) that was above the scope of her contract. We even suggested that she may want to do a website redesign or update her software, which she did not want to do. She had stated in her Client Questionnaire, that she has seasonal trends in traffic, that March through August is their busiest time. We did not hold her to the 30 day notice to exit clause of the contract, she notified us on Oct 20 that she wanted to quit and we stopped the campaign on 31 October and did not charge her after that point. We did the work that we were paid for and if needed, can supply the five months of work that was performed.