December 22, 2015
I just received this letter regarding complaint #[redacted].I have checked on this issue and the customer has been fully refunded and their benefit plan was fully reinstated for them to use elsewhere.We regret that this issue occurred, but we rectified the issue as...
fast as the system allowed.If you should have any further questions or concerns please do not hesitate to contact me,Sincerely,Carol S
December 22, 2015
I just received this letter regarding complaint #[redacted].I have checked on this issue and the customer has been fully refunded and their benefit plan was fully reinstated for them to use elsewhere.We regret that this issue occurred, but we rectified the issue as...
fast as the system allowed.If you should have any further questions or concerns please do not hesitate to contact me,Sincerely,Carol S