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EZ-IT Reviews (4)

This work was completed at the request of Ms [redacted] There was no agreement with her employer that this work be billed to them As it was her personal machine, the work was billed to her at our standard billing rate for the area the work was done in On 1/her original invoice was emailed to her On 2/6, the invoice was resent with a late fee included Her response to her bill was "My lawyer will respond to this invoiceDo not contact me againAny further contact will be noted as harassment." The email is attached This issue is now pending litigation on 4/15/

Ms*** had work done on her computer. She refused to pay her bill. Then she told me that if I requested payment from her again for work she admits was done, she would file a complaint with the Revdex.com. She said that if the bill went away, she would not file a complaint.
I did not bend to blackmail and have filed papers with the courts in order to get her invoice paid. Her reaction was to file this complaint. I have emails and other related documents proving that the work was done and that she owes the money for this invoice

This work was completed at the request of Ms. [redacted].  There was no agreement with her employer that this work be billed to them.  As it was her personal machine, the work was billed to her at our standard billing rate for the area the work was done in.  On 1/17 her original invoice was emailed to her.  On 2/6, the invoice was resent with a late fee included.  Her response to her bill was "My lawyer will respond to this invoice. Do not contact me again. Any further contact will be noted as harassment."  The email is attached.  This issue is now pending litigation on 4/15/2014.

Complaint: [redacted]
I am rejecting this response because I never asked or contracted EZ-IT to do anything.  The work that was done was done at our office under the company and on top of the computer was never fixed.  There was no threat to file a complaint, the complaint was already filed.  I would never use blackmail.  I filed all of the emails with EZ-IT with the first complaint and you can clearly see [redacted] requested that the invoice be transferred to them.  You can also see that the invoice had a late fee on the very first invoice.  You can also see that the work requested was never completed because the new IT company had to fix it.  You can also see that I request back-up info for the invoice to find out why they were charging me directly instead of [redacted] and they then blocked our entire company from emailing them.  If [redacted] was working with [redacted] to get paid, he would have just transferred the invoice to [redacted] as they requested.  Again, I never personally contracted EZ-IT to do anything, the "work" done on my computer was done while [redacted] worked for [redacted] during office hours at the firm, and the computer was never fixed.      
Regards,
[redacted]

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Address: 120 W 4th St Ste 3, Rifle, Colorado, United States, 81650-2247

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