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F & M Trust

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User Reviewer9735336

I am writing to you on behalf of Farmers and Merchants Trust Company of Chambersburg (“F&M Trust”) in response to Ms. [redacted]’s recent complaint in which she alleges the same issues that F&M Trust has responded to on nine previous occasions with state and federal agencies including:O The...

Pennsylvania Department of Banking (2007, 2011, 2013);o Pennsylvania Office of the Attorney General Bureau of Consumer Protection, (BCP10-05-025733,BCP12-05-00784); ando FDIC (SCC2012-0063-0, SCC2013N-001246, SCC2014-00395-0, SCC2014W-0656).Copies of responses and supporting documentation to all prior complaints were provided to FDIC, the Pennsylvania Department of Banking and the Pennsylvania Office of the Attorney General.Ms. [redacted] has not been a customer since September 2013. On January 15, 2016 Ms. [redacted] entered our Memorial Square office and created a disturbance. The Chambersburg police were summoned. At that time our Security Officer hand-delivered a “No Trespassing” letter to Ms. [redacted], a copy of which is enclosed.Please contact me at ###-###-#### if you would like to discuss this issue.Sincerely,Lorie M. H[redacted], CRCMSenior Vice President Risk Management Officer January 15, 2016[redacted]Dear Ms. [redacted]:You are not a customer of Farmers and Merchants Trust Company of Chambersburg and have no reason to enter F&M Trust offices.F&M Trust requests that you refrain from entering any and all of its office locations. Any attempt to enter offices of F&M will be considered trespassing and the police will be summoned.Sincerely, Farmers and Merchants Trust CompanyRainbow D. H[redacted]Security OfficerCC: Chambersburg Borough PolicePennsylvania State Police

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