Not a good experience doing business with Insurance BeaconI do not recommend doing business with themI started with auto insurance then later added a homeowner’s insurance policyAll was good until a year later when it was time to renew my auto insurance and I had not received any info about itWhen I contacted Jeff regarding the issue he said no problem he will send the info but that he would like to increase my homeowner’s coverageI suggested a middle number but that didn’t go over so wellI was told the insurance company had sent a notice to me in September to increase the coverage to that amount or my policy will be canceledI had not received the notice and his excuse was that there was no unit number listedNot true, everything I received from the insurance company had my unit number on it and they are not going to blindly insure a place without knowing which unit it isSo, I had Jeff email the cancellation notice and saw it had been faxed to him by the insurance company that day so I called the insurance company and found out that they had never sent out a cancellation noticeWithout telling him what I knew, I clarified with him that I was not renewing and will let the cancellation happenAt that time I started receiving some very accusatory and unprofessional emails from JeffI sent an official notice to Insurance Beacon that I was canceling the auto insurance but he never canceled either policyIn January I started receiving late billing notices for both the home and auto policiesIt was on a Friday when I received them so had to leave a voice message with Beacon regarding the issueThe bills were strange with late fees and other changes for both present and past payments dueI decided to call the insurance company myself and explained Jeff’s inappropriate behavior, the strange bills and his inability to do his job for me and I was able to cancel the policiesBut, I had to forward the homeowners cancellation notice Jeff sent me, the auto insurance cancellation notice I sent to him and his inappropriate emails and the policies were cancelledThe next week on Monday I got a weird email from Jeff which made no sense to me about one policy was canceled and the other one wasn’t so I email back stating I did not understand his email especially when I received bills by him for both policies that should have already been canceledThen I started receiving some very accusatory and unprofessional emails from Jeff againI emailed him back and told him he is being unprofessional, that it has long been over and I know you're upset about being dumped but get over itSoI do not recommend doing business with Insurance Beacon it can turn ugly
Carpets and Drapers was the tile and carpet contractor for my new house purchased through Marcus Wilder Home Builders
Mike at Carpets and Drapes is the tile and carpet contractor for my new home built by Marcus Wilder Home BuilderMike has scheduled at least four appointments to replace defective tiles and to also look at the deteriorating carpetHe no showed this past Thursday, September the 15th without a phone callThis is his practiceWe have made multiple calls and text messages to him to resolve these mattersHe is obviously not concerned with service after the sale and the warranty on his products and craftsmanshipOur tiles are defective and our carpet in two rooms is falling apart and stretching away for the walls and door transitionThere are flakes of carpet peeling apart every dayI have sent Mike pictures of the tile and carpetAt this point I have to file a redhibition claim to make any progress on my tile and carpet repairs
Not a good experience doing business with Insurance BeaconI do not recommend doing business with themI started with auto insurance then later added a homeowner’s insurance policyAll was good until a year later when it was time to renew my auto insurance and I had not received any info about itWhen I contacted Jeff regarding the issue he said no problem he will send the info but that he would like to increase my homeowner’s coverageI suggested a middle number but that didn’t go over so wellI was told the insurance company had sent a notice to me in September to increase the coverage to that amount or my policy will be canceledI had not received the notice and his excuse was that there was no unit number listedNot true, everything I received from the insurance company had my unit number on it and they are not going to blindly insure a place without knowing which unit it isSo, I had Jeff email the cancellation notice and saw it had been faxed to him by the insurance company that day so I called the insurance company and found out that they had never sent out a cancellation noticeWithout telling him what I knew, I clarified with him that I was not renewing and will let the cancellation happenAt that time I started receiving some very accusatory and unprofessional emails from JeffI sent an official notice to Insurance Beacon that I was canceling the auto insurance but he never canceled either policyIn January I started receiving late billing notices for both the home and auto policiesIt was on a Friday when I received them so had to leave a voice message with Beacon regarding the issueThe bills were strange with late fees and other changes for both present and past payments dueI decided to call the insurance company myself and explained Jeff’s inappropriate behavior, the strange bills and his inability to do his job for me and I was able to cancel the policiesBut, I had to forward the homeowners cancellation notice Jeff sent me, the auto insurance cancellation notice I sent to him and his inappropriate emails and the policies were cancelledThe next week on Monday I got a weird email from Jeff which made no sense to me about one policy was canceled and the other one wasn’t so I email back stating I did not understand his email especially when I received bills by him for both policies that should have already been canceledThen I started receiving some very accusatory and unprofessional emails from Jeff againI emailed him back and told him he is being unprofessional, that it has long been over and I know you're upset about being dumped but get over itSoI do not recommend doing business with Insurance Beacon it can turn ugly
Carpets and Drapers was the tile and carpet contractor for my new house purchased through Marcus Wilder Home Builders
Mike at Carpets and Drapes is the tile and carpet contractor for my new home built by Marcus Wilder Home BuilderMike has scheduled at least four appointments to replace defective tiles and to also look at the deteriorating carpetHe no showed this past Thursday, September the 15th without a phone callThis is his practiceWe have made multiple calls and text messages to him to resolve these mattersHe is obviously not concerned with service after the sale and the warranty on his products and craftsmanshipOur tiles are defective and our carpet in two rooms is falling apart and stretching away for the walls and door transitionThere are flakes of carpet peeling apart every dayI have sent Mike pictures of the tile and carpetAt this point I have to file a redhibition claim to make any progress on my tile and carpet repairs