FaceTime Startegy

goEmerchant, LLC only provides the software to the Elliot Management Group (EMG), Portland sales office that provided the merchant services and our software to [redacted] ** [redacted] Therefore, goEmerchant, LLC doesn't have a direct contractual relationship with [redacted] Our relationship is only with EMG [redacted] should contact Elliot Management Group directly to address his complaint

For the months July, August, September and October the [redacted] and [redacted] were charged $each for a membership on the 15th of each month on a [redacted] card ending in *** There are two chargeback Case’s # [redacted] & # [redacted] each for $ plus the $chargeback fee which totals $ Our chargeback department re-presented (reversed) one of the cases on 12/09/but not the other, based on the information provided by the merchant Our chargeback department will re-present the remaining case today on January 9, plus process a refund in the amount of $for both chargeback fees Please note the consumer does have days from the re-presentment date to dispute the charege-backs being reversed We appologize for the misunderstanding and inconvenience this has caused the merchant [redacted] and his [redacted] *** Tell us why here

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

For the months July, August, September and October 2016 the [redacted] and [redacted] were charged $85 each for a membership on the 15th of each month on a [redacted] card ending in [redacted].  There are two chargeback Case’s #[redacted] & #[redacted] each for $85...

plus the $25 chargeback fee which totals $220.  Our chargeback department re-presented (reversed) one of the cases on 12/09/16 but not the other, based on the information provided by the merchant.    Our chargeback department will re-present the remaining case today on January 9, 2017 plus process a refund in the amount of $50 for both chargeback fees.  Please note the consumer does have 60 days from the re-presentment date to dispute the charege-backs being reversed.  We appologize for the misunderstanding and inconvenience this has caused the merchant [redacted] and his [redacted].   Tell us why here...

goEmerchant, LLC only provides the software to the Elliot Management Group (EMG), Portland sales office that provided the merchant services and our software to [redacted] [redacted]  Therefore, goEmerchant, LLC doesn't have a direct contractual relationship with [redacted]  Our...

relationship is only with EMG.  [redacted] should contact Elliot Management Group directly to address his complaint.