Factory On Main Reviews (6)
Factory On Main Rating
Address: 615 Main St, Columbia, Mississippi, United States, 39429-2935
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fraternitycollection.com
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We have spoke with Ms [redacted] on the phone and apologized for all of the inconvenience she has had with our company, she did call during the weekend, while we were closed we let her know our business hours, and we have offered to send her and a friend a new t shirt of their choiceWe are currently waiting to hear back from her and her friend to pick out the style and combination that they would likeShe told us she appreciated us for letting them do that and we plan on having the shirts shipped to her as soon as we hear back from her
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
This is a newest item, it was out for pre order in August, we had some compilations trying to get the fabric, we finally got the fabric in, and it has set production time back, we have offered all customers a 50% off coupon, we have told customers new ship date is October 7th, we are hoping the
items will ship before October 7th just wanted to give a safe expected shipping date
The items shipped out on August 19th we sent him a free item in the package, and gave him $100 dollars in store credit.
We have spoke with Ms. [redacted] on the phone and apologized for all of the inconvenience she has had with our company, she did call during the weekend, while we were closed we let her know our business hours, and we have offered to send her and a friend a new t shirt of their choice. We are...
currently waiting to hear back from her and her friend to pick out the style and combination that they would like. She told us she appreciated us for letting them do that and we plan on having the shirts shipped to her as soon as we hear back from her.
Revdex.com:
font-family: Verdana;">I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]