Factory Plaza

We remodeled our kitchen and wanted to install granite countertops I did extensive research to try and find a company that had a large selection and great prices We are remodeling the kitchen to sell so I had a tight budget Factory plaza beat everyone's price - which also included a sink of your choice and installation I was a little skeptical at first but decided to drive to their store/warehouse They had huge selections of slabs of stone Beautiful When you enter they give you a price sheet so as you walk their warehouse to select your stone, it was easy to decide They also had remnants for a very reasonable price I was sold Anna was our representative and she was awesome Very personable and helpful They did a great job installing as well I'd use them again for sure if I remodel another house

Anna *at Factory plaza was so friendly, knowledgeable, and helpful with the selection of our slab for our new kitchen counter tops [redacted] came to our home to do the exact final measurementsHe was on time and organizedInstallation was done by Matthew and Greg who both worked well together making our kitchen look so niceWe live in Wisconsin so [redacted] and the installers had quite a tripWe are so pleased with Factory Plaza's service, selection and price Thank you all

I purchased my quartz countertop for my bathroom and my granite countertop for my entire kitchen and couldn't be happierGreat prices and serviceTimely delivery!!

After Factory Plaza replaced granite in a relative's house, we saw the professional installation, great pricing, and and beautiful end resultThere was little doubt that we would choose Factory Plaza for a similar project in our own homeIt was helpful to see the granite in raw form prior to being cutWe are now starting our third project with Factory Plaza and expect the same wonderful resultsWe will continue to recommend Factory Plaza to our friends and family! Thank you to Natalia for her great service and attention to detail

We are very pleased with our granite countertops in our kitchenFrom sales to measuring to install, everybody did a great jobThe installers were professional, efficient, considerate and clean They provide a quality product at a good price I highly recommend Factory Plaza

Factory Plaza and representative Anna [redacted] went out of their way to ensure on-time delivery of my new granite countertops, even though we were late in procuring the sink they needed for measuring the cutoutI was very impressed with their customer service, wide selection of granite slabs, and with their professionalism

Factory Plaza was a professional and great company to work with They did my kitchen and bathroom counter tops and would use them again! Everyone was a pleasure to work with and love my counter tops!

I'm not one to write many reviews but I just had to let others know what a great place Factory Plaza isWhen we bought our new home a few years ago and were looking for kitchen counters we came across Factory Plaza after looking at about a dozen other placesTheir selection of granite and other stones is incredibleWe get so many compliments on our kitchenFactory Plaza was also the most reasonable and ultimately did a fabulous job, so much so that we recently went back for some more counters in other rooms of our homeTheir employees are very professional and timelyI've always meant to write this review but now that we've just gone back I just had toI always recommend this place to all my friends so why not share

We bought a Pre-made Typhoon bordeaux (countertop), we paid for the labor cut and faucet hole, also a stainless steel sink 70-30L When we pick up our products, the company only gave us the counter top with another pieces that we boughtThe sink was not cut yet and the employees leaf for the day so we have to come back another dayAfter days we came back to pick it up and we took it with us Our surprise was when we tried to install it and one section of the sink was smaller, so I came back to let them know that I have the wrong sinkThe assistant manager spoke with someone and she brought one that looks like the size that we need, but the company wants me to pay an additional $for it, which I think is not fair because they were the ones that make the mistake

We just finished our kitchen remodel and it won't have been a success without the help of Factory Plaza, and especially Anna *! She was patient and very helpful We told her what we were looking for and she guided us through the whole process Helped us plan out our slabs, it was perfect Great customer service, we would highly recommend Factory Plaza, ask for Anna *

Working with Factory Plaza made our project go smoothly Anna [redacted] was understanding to our wants/needs and assisted us through the entire process The crew that did the installation was great They explained and clarified all my questions and concernsGreat Company to work with!!

We have been using Factory Plaza for several years and have always been pleased with the quality of granite and installation provided by them

I have purchased granite tops for bathroom vanities at the Factory Plaza, and have been very happy with the quality of the tops The sales people have been very helpful and their prices are competitive This is the third time I have made a purchase there and would recommend this business as a good place to shop for granite

From start to finish , factory plaza is unbelievable awesome, so professional and easy to work with Starting from the design with Natalia and the fished install with Roman I'm am beyond happy with them and would recommend them to everyoneI am 110% satisfied!!!!! Thank you again :-)

We got our kitchen counter tops and our master bathroom counter top, both QuartzBoth rooms turned out beautifulThe sales woman, Anna, was extremely pleasant and very knowledgeableThe crew that installed the counters were on time and did a fabulous jobThe product is exactly the same as the large home improvement stores and a fraction of the price

Natalia at factory plaza was extremely helpful and professional! Slabs and prices are setup for easy viewing unlike other granite companies Installation went great and the counter tops turned out awesome!!

I worked with Factory Plaza on a kitchen jobI ended up picking quartz counters that looked similar to Carrera marbleThe communication was timely and I'm very happy with my counters

They removed my old ceramic tiles countertops & sink & instilled granite countertops & new sinkI did shop around for sometime & nobody got me even close the price I got from Factory OutletFrom the moment I & my wife walked into this place we liked the way they handle itWe were given a list of slubs & price list & went to the shopWe could walk around looking for all the slubs & prices they hadThe epmloyers on the floor were very friendly & redy to answer any questions we hadAfter we selected the slub we went back to the office & Anna Skowron spent time with us going over the project in all the detailsShe also told us that the slub we selected was on sale & gave us even better price then we originally hadShe also showed the sinks they had & helped us to select the right one for usBy the way the sink price was much less then any place we went beforeShe also offered that we may come back & decide how we like that slub to be cut to our testThe installers came on time & made a very good job removing my old ceramic tile counter top & installing sink & granitWe are very happy with the job they done We would definitely recommend Factory Plaza to anyone

Fast, professional, clean installationGood customer service

Facts: The customer John [redacted] visited Factory Plaza to buy granite countertops on November 22th, The total for his invoice was $Factory Plaza collected 50% - $in the form of a checkThe project manager set up a date for a measurement in the customer's house for November 28thWe tried to contract the customer the day before to confirm his appointment using the phone number provided by the customer: [redacted] (see the attached invoice)The phone number our receptionist dialed belonged to someone else, so without email and other other phone numbers we were unable to contact the customer and confirm that he, in fact, is homeThe customer called the next day, so we finally got his correct phone number and we scheduled his measurement againThis time, when our technician came to John [redacted] house he was told that the customer would not clear the countertops in order to do the measurementsOur technicians follow specific rules (which are used to avoid any mistakes in the measurement), and those rules specifically say that the countertops must be completely cleared before the measurement can be doneOur measuring technicians work for Factory Plaza as sub -contractors and are not able to give customers any refundsMr John [redacted] came to Factory Plaza demanding the refund of his moneyHe stated that : "I was greeted like they never saw me before" because in fact the project manager of Mr [redacted] was off that day and other project managers really did see him for the first timeNevertheless, Mr [redacted] was greeted properly and taken care of as any other customerThe owner of Factory Plaza does not issue refund checksThis is done by the accounting department ( all personal from that department was gone for the day)The refund check was issued to the customer and mailed the very next business day