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Fafama Auto Sales, Inc.

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Reviews Fafama Auto Sales, Inc.

Fafama Auto Sales, Inc. Reviews (3)

I have to say Igor is the most honest salesman I've met, did all the paperwork with me got me on my car and couple hours ,he took the time to show how the new system the car works , Fafama has the best employees ever they all kind and happy that makes you feel happy buying a car throw them !! FAFAMA ITS THE BEST !!! Thanks Igor!!!

As an auto detailer I am very fussy about cars. Every car on this lot is at the top of its class condition wise. You will not find any poorly kept or beat up cars on this lot. They are carefully picked over and only the best are sold here. There are no fast sales pitches or any type of trickery. They go above and beyond to make sure the customer is happy. I found a car I always wanted on their lot and made a call to Fabio who invited me down to test drive and set me up with a salesman named Igor. I ended up buying the car and talked with the detailer there named Clayton who carefully listened to a few things I would like fine and he hit it out the park. Thanks to Bruno in finance for getting the deal done. Marcelo from service was there to help in anyway he could with features that I had questions about. Thanks for getting my Bluetooth working ! Igor was ontop of the sale and even after
I drove it away, him and Fabio wanted to make sure I was happy and were there to offer any help with anything now that I had the car a few days. Total class operation from the interested call to the follow up days after I picked up car to ensure I was happy and car met my expectations. I highly recommend this dealership to all and have referred people here in the past and have not heard one bad thing from anyone.

Worst buisness ever, I put a deposit down for a car knowing I most likey wasnt going to get it I didnt even have enough which I told the sales man in the begining thinking he will go down alittle and he said thats okay, took me for a test drive (without me even having my liscense with me) then forced me into putting a deposit down just in case someone else takes the car. But before I put it down I asked three different times if it was refundable and he said yes of course. So I put a deposit down with a credit card I did not even physically have.. all I had was the numbers in my head...(that could of been anyones) then procceded to ask me if I wanted to see I could get approved even though I told him I was getting a loan from a bank so he basically already knew I would get approved so I said sure why not. He said hell call me tomorrow to let me know if I got approved. Tomorrow came he said I got approved and to come in and fill out paper work, I said hold up I dont even want the car never said I did when I found out you couldnt go down $800 for me so never mind can I get my deposit back so I can look some where else. Then of course he says the depsoit is not refundable beause I got approved. Mined you it wasnt even 24 hrs since I out the deposit down.. they forwarded me to someone else who didnt pick up. Bascially I had to call back 3 more times to speak to someone who would answer my questions. Then they told the owner and if she oh yeah you can get your money bck if you send up over your high insurance rate ( bcause I have alot of points on my insurance) but regardless I should not have to do that they should be a buisness and let me know these things before not train their salesmen to lie about the deposites being refunded. Still waiting to hear from them and will be getting it back regardless what they did was ILLEGAL... I have a recept as well and on it no where does it say it was is non-refundable. Please watch out when purchasing or even test driving a car here.

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Address: 5 Cape Rd., Milford, Massachusetts, United States, 01757-3220

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