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Faina European Day Spa

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Faina European Day Spa Reviews (1)

If you booked a combination of Swedish & Deep Tissue Massage, we very highly doubt you received a "light lotion application"If you were as dissatisfied as you claimed you were with your massage, you should have a) said something to your massage therapist during the massage about the pressure,
b) waited for the people to leave to say something if you felt uncomfortable doing so when checking out, or c) pulled someone from the front desk aside to say somethingThe massage therapist you had has NEVER received a bad reviewEvery client who had a massage with her, always request to have her againShe has a roster of regular clients who come to see her regularlyYou waited several hours after receiving the service, which you willingly paid and signed for in person to ask for a refund? It makes no sense at allThat's like going to a restaurant, finishing a meal, paying for it, then calling back after you digested to ask for a refundThe vulgar way you spoke to the person on the phone, using the F word countless times was absolutely unacceptableYou expect to receive good customer service when you call our spa using profanity and threats? If any of your claims are accurate, we doubt that we would be in business for yearsBy the way, is there a reason you don't post reviews on *** using your real name, ***?

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Address: 330 West 58 Street Suite 402, New York, New York, United States, 10019

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