Fairfax County Federal Credit Union

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] [redacted] I am rejecting this response because: I do not accept your reply because I believe these fees were not assessed ethicallyTransactions were ordered not by date but however was convenient to maximize fees able to be assessedIllegality is a criminal matter, the Revdex.com was brought in due to your shady business practices and questionable ethicsWe are done fighting this issue and have moved on to a different banking institution Regards, [redacted]

Without going into specifics in order to protect our members, I can say that any fees that were assessed were done so completely within the legal framework and are written in our disclosures which all of our members sign when opening accounts Also, anyone is within their rights to contact the credit union regulator should they have questions or complaints about fees

We are in receipt of your letter dated August 8, 2014, asking for our review of the situation presented in the above case.Due to federal laws and regulations regarding customer privacy, we are not at liberty to discuss any financial transactions with non account holders.Please be assured
that we take these concerns very seriously and have addressed the situation internally.Please do not hesitate to contact me if you need further information.Sincerely, Joseph DT***, Jr President/CEO

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] [redacted]
I am rejecting this response because:
I do not accept your reply because I believe these fees were not assessed ethically. Transactions were ordered not by date but however was convenient to maximize fees able to be assessed. Illegality is a criminal matter, the Revdex.com was brought in due to your shady business practices and questionable ethics. We are done fighting this issue and have moved on to a different banking institution.
Regards,
[redacted]

Without going into specifics in order to protect our members, I can say that any fees that were assessed were done so completely within the legal framework and are written in our disclosures which all of our members sign when opening accounts.  Also, anyone is within their rights to contact the credit union regulator should they have questions or complaints about fees.