Sign in

Fairfax Plumbing, Inc

Sharing is caring! Have something to share about Fairfax Plumbing, Inc? Use RevDex to write a review
Reviews Fairfax Plumbing, Inc

Fairfax Plumbing, Inc Reviews (3)

From: Fairfax PlumbingDate: Mon, Mar 19, at 9:AMSubject: ID ** ***.To:The Tech didn't give the multiple task discount to ** ***.That is what I am offering ** *** $to be paid to Fairfax Plumbing incand cutting the bill for more than half from the original cost.Thanks for your Time.Leo B***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***The owner's statement is not true. I keep a journal of this water pipe damage incident. First, "On Monday I got a call from *** *** is totally wrongIt is on 01/Tuesday my wife *** *** called Fairfax Plumbing, Inc.Then on 01/Wednesday the owner of Fairfax Plumbing, Inc called at 9:00amHe apologized and acknowledged their insane bill had to be readjusted, and JUST AFTER SEVERAL MINUTES CALCULATION BROUGHT IT DOWN TO $2,100, WHICH HE SAID IS NOT FINALHe also added, he just hoped to settle the issue between him and usI told him we had already filed a complaint with Federal Trade Commission, contacted our credit card company for help to deal with the insane charge, checked Virginia Consumer Protection Act and matched their transaction with cited frauds, and of course, reported to our insurance companyAs to his reduced invoice, it is still unacceptable. I am rejecting this response because:Regards,
*** ***

From: Fairfax PlumbingDate: Wed, Mar 7, 2018 at 10:26 AMSubject: ID [redacted]To: [redacted]@myRevdex.com.orgResponding to [redacted] complaint.[redacted] called 1-13-18 which is after hours and emergency. We sent the technician over to check what the problem is and fix...

it.On Monday I got a call from [redacted] complaining about the pricing. I told him I do not have his invoice on hand and I will call him back as soon as I got it and go over the charges. When I got the invoice the same day or a day after I called [redacted] and went over the invoice and found out that the technician did not give the customer discount on multiple task job. The invoice was for $5758.18  I told [redacted] that I am going to discount the invoice or bill to $2487.27 more than half off. He said he has to talk to his insurance about that and his insurance will get back with me. After a week or two I am not exactly sure the exact timing.The insurance adjuster talked to me and said he will get back with me to pay the bill and I have not heard from him since.We are in business to help and serve customers.Thank you for your inquiry.Feel free to contact me by email.Leo b[redacted]

Check fields!

Write a review of Fairfax Plumbing, Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Fairfax Plumbing, Inc Rating

Overall satisfaction rating

Address: 7208 Wolf Run Shoals Rd, Fairfax, Virginia, United States, 22039

Phone:

Show more...

Web:

This website was reported to be associated with Fairfax Plumbing, Inc.



Add contact information for Fairfax Plumbing, Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated