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Fairfield County Landscaping

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Fairfield County Landscaping Reviews (2)

Good Afternoon, First I would like to start of by saying that we don't make it a practice to short our clients of services/goods that have been paid for Secondly, I did speak with the person making this complaint and explained to him that there was absolutely no way he was shorted two whole cods of wood I explained that each piece is counted for and at most may have been shorted a few pieces of wood but certainly not two full cords We pride ourselves on quality and customer serviceThis clients claims are and inaccurateand and I would like the complaint taken off of our account Best, Joseph G [redacted]

Complaint: [redacted] I am rejecting this response because: I am very disappointed to hear this responseIt is true we talked once on the phone when this first happenedHe told me that I shouldn't have been shorted cords, and that he would look into it and call me backI gave him a week to call back and he never didThen, I tried to call him to check the status, and I could never get a hold of himI called multiple times on several days, and I can only get the answering systemHe clearly blocked my numberHe is a crook and a liar His response claims he prides himself on customer service, but he won't even answer my phone calls or return my messagesHe clearly knows he shorted me two cords, but doesn't want to be accountable, and so he blocked my numberIf he would have answered my calls, I would have gladly settled this matter without the involvement of the Revdex.com, and I told him that on my messages to him, but he has shown no 'good faith' to his customers A cord of wood is a ft x ft x ft stackHe agreed to this measurement on the phone I have stacked the wood he brought into ~4ft x ft rowsI ordered cordsIf he truly brought cords, these stacks I made should come out to ~ft of woodI've attached a picture showing the stacksThe stack only comes to ~ft I'm missing ft of wood! There is no way he shorted me only a couple pieces of wood! You can't just lose ft of woodHe deliberately didn't bring the cords I paid for, and he knows it Because he didn't bring the wood I needed, I had to buy an additional cords of wood from other vendorsInterestingly, these vendors also saw the pile that Fairfield County Landscaping delivered and agreed that it is only cords of wood Therefore, I don't need the remaining cords that Fairfield Countyy Landscaping cheated me out ofThus, the only response that I will accept is a refund of my money for the two missing cords of woodThat amount is $I also tipped them $20, and I want my tip back too because of the lies and poor customer service from this company Sincerely, [redacted]

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