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Fairhaven smoke shop, Inc.

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Fairhaven smoke shop, Inc. Reviews (2)

They have me horrible advice and talked me into buying a product that they reassured me that it would work with the product I have, it did not that cost me 60$Then that's only after they was supposed to have a kit delivered to that store location which never arrivedI also bought batteries and I got two when I only needed one they are $each when I went to return the one of the batteries they told me no returnsI'm out $70+ because they took advantage of my ignorance and now I'm stuck with these product I don't need

Complaint # [redacted] filed on 12/24/2017I'm sorry for the inconvenience, but our store policy is all sales are final and it states on the receipt. On this occasion, we are more than happy to work with the gentleman and issue him store credit for the amount, only if the product is not used or open...

box. I spoke with the employee that handled the transaction, this was her statement:Gentleman came in asking for [redacted], at the time the store didn't have the product in stock. We informed the gentleman the kit will be transferred from another location so he doesn't have to make the commute. The gentleman came in the following day, because we didn't transfer the kit in time, the gentleman bought two batteries, one tank and stated he will order the rest online. We tried to get contact information from the gentleman so we can notify him when the kit would be transferred, he didn't leave any way to contact him. The kit was transferred over for the gentleman, and was put on reserve for 4 days. Gentleman never came back in to make the purchase. We still have the device available for him he can pick it up anytime. -- [redacted]Marketing Supervisor

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Address: 177 Huttleston Ave, Fairhaven, Massachusetts, United States, 02719-4620

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