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Fairmont Fitness

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Fairmont Fitness Reviews (2)

As stated in her letter, the membership was a four-month minimum—meaning it could be canceled in writing after four monthsThis was on the contract which she was given and signed, and a copy given and explained to her when she joinedWe must do everything with a paper trail, no verbal in person or by phone cancellations, or then it becomes a "he said-she said" situationIf she came in before the four months and discovered that she couldn't cancel until four months had passed, why did she not return to cancel? Looking back at our records, her payments came back insufficient funds no less than seven times from 6/16/to the current dateShe would have been notified by her bank each time she had insufficient fundsThis also cost our business $for each return, along with the no dues collectedIn closing, we have a system in place that we follow for all cancellationsOur employees are trained from day one to not accept verbal cancellationsAll cancellations must be in writing and signed by both parties on a special form that takes fifteen seconds to complete.Yours in Health, [redacted]

As stated in her letter, the membership was a four-month minimum—meaning it could be canceled in writing after four months. This was on the contract which she was given and signed, and a copy given and explained to her when she joined. We must do everything with a paper trail, no verbal in person or...

by phone cancellations, or then it becomes a "he said-she said" situation. If she came in before the four months and discovered that she couldn't cancel until four months had passed, why did she not return to cancel? Looking back at our records, her payments came back insufficient funds no less than seven times from 6/16/15 to the current date. She would have been notified by her bank each time she had insufficient funds. This also cost our business $10.00 for each return, along with the no dues collected. In closing, we have a system in place that we follow for all cancellations. Our employees are trained from day one to not accept verbal cancellations. All cancellations must be in writing and signed by both parties on a special form that takes fifteen seconds to complete.Yours in Health,[redacted]

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Address: 1509 Fairmont Avenue, Fairmont, West Virginia, United States, 26554

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