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Fairstone Financial

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Fairstone Financial Reviews (8)

Weak customer service, WEAKER product
I should have listened to ALL the reviews...but when you are desperate, you do what you have to. PREDATORY lending at its lowest. Astronomical interest rates, and sub par (Deep underwater submarine) customer service.
You can not get through at head office to make a complaint. antiquated answering service designed to make you give up in frustration.
The "manager" at one of their locations, Amber... wow, evil, snappy, condescending and as helpful as and eye dropper on the titanic.
Do yourself a favor and go see "tony the rock" on the corner, the "vig" is cheaper, and the customer service is much better.

[redacted] Oct (days ago) [redacted] ** [redacted] I have reached out to Danielle M [redacted] at Fairstone Financial Incand had a productive talk.I have e-mailed her a fair breakdown of events I have had with her company over the last 1/years.I e-mailed her pages of support documents from [redacted] supporting my claims She has promisedme she will do a full investigation and report back to me I will keep you up to date as to the outcomeThank you for your support

Complaint: I am rejecting this response because: I do not know what Fairstone has done to resolve the issues [redacted] Sincerely, [redacted]

A letter was sent to Mr*** by *** Tracking ***, with confirmation that the letter was left at the front door on October, 19, at 2:pmKind Regards

Re: Your file number ***We are writing in response to concerns brought to our attention by your office on behalf of *** ***.Please accept this letter as confirmation that Fairstone has addressed Mr*** concernsWritten correspondence has been issued to the complainant confirming
the matter is resolvedWe now consider this matter closed

[redacted]Oct 20 (3 days ago)[redacted] 
[redacted]I have reached out to Danielle M[redacted] at Fairstone Financial Inc. and had a productive talk.I have e-mailed her a fair breakdown of events I have had with her company over the last 2 1/2 years.I e-mailed her 6 pages of support documents from [redacted] supporting my claims.  She has promisedme she will do a full investigation and report back to me.  I will keep you up to date as to the outcomeThank you for your support

Complaint: 12428285
I am rejecting this response because:  I do not know what Fairstone has done to resolve the issues [redacted] [redacted]. 
Sincerely,
[redacted]

Re: Your file number [redacted] We are writing in response to concerns brought to our attention by your office on behalf of [redacted]. Please accept this letter as confirmation that Fairstone has addressed Ms. [redacted] concerns. Written correspondence has been issued to the complainant...

confirming the matter resolved. We now consider this matter closed.

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Address: 115 East 12 th, Calgary, Alberta, Canada, 46544

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