Fairstone

I recently tried to have windows replaced with a leading company that deals with Fairstone and my application was denied due to the fact that I had done a consolidation which had been paid off since 2019. Because it has not been 1 year of having it been paid off, the application was rejected, but with that being on my credit report, I was still able to go to a reputable car dealership and buy a new suv this past February. This company needs to update their policy. I will never recommend this company to anyone or deal with a company that associates themselves with Fairstone. Buyer Beware!!!

hello so im writing to you guys because I got approved for a loan of 10,000$ and they asked me for a deposit of 980$ so I paid that amount then they called me back stating they need another 1100$ for my funds to get released into my account. I never paid that and I asked for a refund of the 980$ and they said it will take up to 4 weeks for it to show up in my account and it sounded like the refund isn't gonna happen and the same thing happened with a different lending place. the person who dealt I talked to was *** and he can be reached at

Recently, due to the Pandemic and the chance of being laid off I reached out to Fairstone as I have a loan with them which has been paid on time, and in full for the past year. I was instructed by the salesman *** whom obtained this loan for me via Fairstone.
Well let's just say the following has occurred in the past year,upon recieving the vehicle, wheel studs had started breaking the vehicle due to the Fact that ***, had installed the wrong tires and rims. I had to replace the parts myself out of pocket with still no payment from *** as promised. Other issues with the vehicle are as follows:
- non reported damage to vehicle
- vehicle pulls very hard to right, even after they claimed to have fixed it
- transmission lunges forward, or shifts roughly when driving lurching vehicle forward unsafely
- unreadable dash serial number
- claimed to have sent money to me but returned due to NSA, No such address???? How did they deliver me the loaner vehicle then if they don't have my address.
And much much more. I tried to reach out to Fairstone to inform them of these issues and see if they could assist me with *** in having these issues resolved. After several emails , voicemail, attempts the only thing which occurred is the FACT that payments started coming out to create NSF charges at my bank, as they take payments out when they feel like it and do not stay true to their word.
I tried reaching out to Fairstone to obtain financing for a holiday trailer to live in as I know my job will be stopped due to the covid 19 issues we are facing. Trying to look into the future and secure a place to live, due to the fact that I have to be out of the residence I rent on May 1st due to the fact it is a resort and they would need this unit back for business booking during their season to regular returning customers.
I reach out to Fairstone to assist me with this issue only to be Tricked into a credit check and then told I cannot obtain a loan and we don't finance vehicles.
Now how is it that Fairstone, whom hold my loan, have taken payments for a year now, can not find me on the system why would a girl whom works for Fairstone Kamloops B.C. run a report then inform me, (proudly I might ad) that she can't do nothing for me, and can't even find me in the computer but yet gave me a bogus account number. I contact Fairstones SET team, again told can't find my account?? I check my paperwork closer, no account number???
Since this has occurred my fears have come true, I have been laid off from work, I must be out of my rental by May1st and now I have nowhere to stay with a loan for a total piece of junk.
Did I mention the fact that since dealing with ***, Fairstone, and *** that my credit has dropped over 70 points due to these people and their tactics. They should be ashamed of themselves and should have their licenses revoked and or fined for these shady tactics . I can go on with more but why bother they have lied to me, destroyed my credit, marked up the vehicle price $4000.00 than the quoted price. Not one of these companies have assisted me in any way. *** in Miasion B.C, even knowing I was interested in a trailer they had in stock, ,(they actually have 2) explained everything again and the seriousness of this transaction due to my predicament due to covid 19, they run my credit 3 times, but never for a Trailer, then tell me to call back in a month or two and try again. Now with that said, I would be paid at work, or have another option of work where I need a trailer, and would be paid for its use, as well as being paid for my job.
- I make 2xs as much per pay now as I did when purchasing the vehicle a year ago
- Inforned them I had a co signer as well that could help, paid a year
- explained the extra income as well as a good paying job
- instead I get over 70 points off my credit score, homeless, and no help

This company was included in my bankruptcy discharge and has been reporting me to collections since the day of my discharge. I have recently reported this to E and *** and since then they have filed / reported it since being notified once again. They are jeopardizing my credit with false information and this is not correct they seem to refuse to remove it even though it is solved has been for almost a year and is showing 0$

Qu'on arrête de me faire parvenir de cette publicité
Je veux que cette compagnie arrête de m'envoyer leur publicité. Je veux que l'on retire mon nom, mon adresse et mon code postal de toutes liste d'envoi. De plus je refuse que mes coordonnés soient vendus à d'autres compagnies pour fins de publicité.

I continue to get mail from this company despite calling twice in the past six months. Each time they are rude and explain it will take six weeks to take effect. Yes still the mail keeps coming months later. Why are they allowed to operate this way? I will never, every do business with this company or any other businesses associated with them.

An over payment was made July 18 2018 on my account. The account is now closed. Fairstone will not return the credit on my account.
On July 18, 2018 we sent an electronic payment by mistake to our *** Account. We were not notified that *** was taken over by Fairstone. Regardless we made a payment in error of $120.00. I have called Fairstone 3 times in the past month to request to speak to a supervisor. The operators refuse to put me through, each time taking my name telling me a supervisor will call me. No one has called me to day to rectify this matter and return my funds. I have taken to sending Fairstone an email explaining they took over my *** account. It was paid in full, and we made an error sending funds on July 18, 2018 and to please return our over payment. No one has responded to the email either.

Making payments towards my loan but my amount doesn't change. All my payments are going to the interest solely. How will I ever pay this off.
I received a loan from fairstone over a year ago. Have fallen behind a few months but managed to catch up on payments. The receipts I received from fairstone do not indicate any changes on my principal amount for the last year. I started to question this because I am making payments but I am not seeing any change on my loan. I also requested a print out of my payments and all it states that all my payments are going to the interest of the loan. How can I keep paying this and never be able to pay it off? Why is this company taking money from customers and putting it towards the interest alone? I want resolution to my payments. I want to see a change in my balanace.

I have never provided or approved my personal contact information to be shared with Fairstone. I continue to receive unsolicited "fake" loan cards (the most current one for $3,500 expiring January 6, 2019). I continue to call them at *** to demand they remove my personal information from their records as they DO NOT have my permission to collect, store or solicit me for their loans. Please get them to destroy my information as I will NEVER do business with them