Fairville Company Reviews (%countItem)
Fairville Company Rating
Address: 4 Hillman Dr Ste 102-104, Chadds Ford, Pennsylvania, United States, 19317-9780
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Address: 4 Hillman Dr Ste 102-104, Chadds Ford, Pennsylvania, United States, 19317-9780
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We took our to truck get repaired in Louisville Ky on June 19/2019 for brakes would not pass DOT inspection . We called Fairville for help cause it was financed there 3 times.The lady D.... Dun... knew we were having trouble with the payment 90 days out cause the repairs on truck is bad to keep it on the road. WE had a engine overhaul done in October 2018 after that we then had to put a transmission done they knew that the truck was having issues.We called Don.. Dun... on 6/20/2019 she was to defer the payments and pay for the brakes on truck we Thanked her very much to help us out. On 6/21/2019 was waiting on truck to be repaired called at 4:00 the guy then told us he went out to get the truck that morning and it was gone but never told us that the first time we called at 1:00 where it was getting repaired at. Fairville Had came and picked it up no POLICE REPORT done for a repo we filed one ourself.Truck was actually stolen off of lot at the repair place they claimed they (repair People didnt know nothing about it.She the lady said she had mailed us a letter out on the 6/21/2019 but we never got it they emailed us to give us a COURSTY Call she said that we would discuss it on Monday.This place is not a place to finance a truck thru we dont know what the % rate is .They are nothing but false people that work in office . I called to make Payment 3/29/2019 and Luis was in office I had a *** for 500.00 and Donna said to Luis can you beleive their only giving us 500.00 I then got angry cause we were making a tempt to pay I did not need to be made fun of. I got where I was letting her have while I was on the phone.I said excuse me our you talking to me she Donna said no talking to Luis.Pretty sad you treat your customers that way.The truck was taken to a salvage yard cost us 100.00 to get our personal belonging out. Now Fairvlle says we owe 46,000 when that balance is not right.This is sad people finance with them like us 3 times cause of engine repair.There has been alot of problems with this company lets do something about this
On 3/12/2019 I purchased a 2003 tri axle dump truck...the purchase price of the truck was 66,699.00 my down payment was 30,000.00. The amount financed was 42k today I I have made 3 payment in the amount of 1765...today 7/23/19 I called to get the pay off...66,606.00 they charged me 30,000.00 in interest told me something about a front end loan where the interest is up front on the loan...they knew I was going to buy my second truck in a few months they didn’t tell me I would be penalized for paying the loan off early...just not fair for me to lose 30k
I have 2 loans with this company. The lender incorrectly reported to the credit agencies that one of my loans is late and I have a past due balance. In Jan I spoke to Luis R on the phone and in writing. He had me fill out some documents to extend the loan and stated it would bring my account current. A few days later he sent me a text stating everything was approved and he would email me documents about the extension for my review and signature. Well here we are in March and i'm still waiting on those documents, although my credit report shows I owe them a higher amount than I should. Luis had also sent me amorization schedules that show I owe approx $16k but they are reporting to the bureaus I owe $22k. He no longer responds to texts or calls. At this point I need my account fixed as well as my credit report or I WILL stop making payments. Whats the point of making payments if there is no end in sight and they are ruining my credit. If I dont pay my credit will still be ruined...these people need to be held accountable.
This company has deceptive lending practices. The contract DOES NOT disclose interest rate. The company does NOT provide amortization schedule. The company DOES NOT provide account information when you call them. The company DOES NOT provide a balance. The company used my personal bank information WITHOUT my permission to withdraw a payment from my account. The owner of the company John C stated the accounts would not show on my personal credit report UNLESS I defaulted on the loan. The accounts were listed within the first 30 days of the loan. My contract is based on a $49,782 loan which I never took. My loan was for $34,000 (approx). One year into the loan (after several calls and emails) I asked for a payoff amount and was provided with an amount higher than my original loan amount. When I complained about the amount I was provided with a random number. This company has several complaints and bad reviews online for their predatory lending practice and lack of communication. Company provided 2 amortization schedules a few days ago with crazy interest rates of 23.90% and 18% with a hand written note that the document was for tax purpose only!
Fairville repossessed my truck with a written notice of default. We made a payment on October 30 notified the representative of payment the week of December 10 and she agreed. Which happens to be the day they picked the truck up. I was current on October 30 and December 10 the truck was repossessed. They said I was 65 days behind and I mad the last payment 50 days ago. I have the $4500 Fairville said I owe. I'd like to pay to current and get my truck back. Also I feel it was out of retaliation from a conversation in September with Louis when her said I would regret talking to him in the rude way he was talking to me. He called me demanding payment and I repeatedly asked him to be professional that we are handling business. He refused to talk in business like manor so we argued. So he said he was gonna come get the truck.
January 3, 2019 Dear ***:
I represent The Fairville Company, L.P. and its affiliated companies (collectively, the "Company”) and have been asked to respond to your letter of December 27, 2018 in the above referenced matter. The Company is a commercial lender that finances truck purchases and engine overhauls for commercial trucking businesses. In this matter, the Company's customer is *** (“***'). On or about October 31, 2017, the Company made a loan to *** to finance the purchase of a 2003 *** dump truck (the "Loan"), secured by a lien on that commercial vehicle (the "Collateral”). In connection with the Loan, *** signed a security agreement and promissory note (the "Security Agreement”). Under the Security Agreement, *** was required to make monthly payments of $1,615.75 to the Company on the 1st day of each month, with the first payment due December 1, 2017.
***'s payment history on this Loan was poor. Many payments, including the first payment, were late or partial. On or about October 29, 2018, *** made its last payment on the Loan, which was made 28 days late. On that date, after applying ***'s payment, the Loan was still not "current" in that it did not clear up the numerous late fees. On many occasions, Company employees contacted ***'s owner, *** (“Owner"), regarding the delinquent Loan. However, at no time did any Company employee tell the Owner that making a late or partial payment was "OK." We dispute the allegation that any employee acted in less than a business-like manner. Under the Security Agreement, the Company has the right to repossess the Collateral upon a default, without prior notice to the borrower. *** failed to make the payments due November 1 and December 1. Under the Security Agreement, and considering ***'s poor payment history, the Company was within its rights to repossess the Collateral. There was no "retaliation," In his complaint, the Owner admits that *** had not made a payment on the Loan for 50 days, which payment itself was 28 days late. Therefore, *** was in default under the Security Agreement for non-payment. Under the Security Agreement, upon default, Fairville had the right to accelerate the remaining payments due on the Loan. In Fairville's Notice of Private Sale dated December 10, Fairville gave *** the right to redeem the Collateral within 15 days of such notice upon payment of the total amount due, *** did not pay the amount due and the Company sold the Collateral. In ***'s complaint to the Revdex.com, the Owner acknowledges that *** did not make the November or December payments and, therefore, the Loan was in default. Furthermore, it is a default under the Security Agreement if a borrower disables the Company's electronic monitoring device installed in a vehicle that is collateral for a loan. Therefore, *** was in default for that reason as well.
The Company believes that ***'s allegations in this complaint are unfounded and not supported by the facts and that the Company's actions were reasonable under the circumstances.
Please feel free to call me if you have any further questions.
Very truly yours,
Christopher *. F.
I financed a tractor trailer with Fairville. After having it for several years, I spoke with this company about selling it and paying off the loan. They offered to sell the tractor trailer for me and once sold, the loan would be paid off as satisfied on my credit bureau. We have a notarized form that states this is the agreement. However, after selling the tractor trailer, this company has not held up to the agreement. They continue to report that I am late on my payments to all 3 credit bureaus.I have continuously called to resolve this with Fairville, but they always tell me that the person I need to talk to is not available. This has been going on for over a year. I have contacted the credit bureaus and sent them a copy of the notarized letter and they were able to take them off but since then, Fairville has been reporting this as late so I would have to go through the dispute process all over again with the credit bureaus. I just want this to stop reporting to the credit bureaus as late every month and to be marked as satisfied like we agreed upon. This has dramatically affected my credit score.
FAIRVILLE ***
CHADDS FORD, PA ***
I would like to STRESS that the information currently being reported IS NOT accurate. And you have failed to provide proof, that there was any submission on my part for an Application For Credit (an inked signature). I am disputing the accuracy of this "non-account holding hard inquiry" reported by FAIRVILLE, SEPTEMBER 2017. I am simply asking FAIRVILLE for a courtesy gesture of goodwill in having the credit bureaus remove this account from my report. I do recognize that this request is unique and that it may not be FAIRVILLE normal policy.
However, you have not provided within 30, 60, 90, nor 120 days ***Permissible purpose as defined in Section 604 of the Fair Credit Reporting Act (FCRA). [15 U.S.C. § 1681b] STATES THAT THE CREDITOR MUST PROVIDE PROOF OF APPLICATION FOR CREDIT PROOF OF A WRITTEN CONTRACT THAT INCLUDES A INKED SIGNATURE FROM THE CONSUMER. AND ALSO, PROOF OF AN ACCOUNT OPENED AND/OR, OBTAINED.
Please consider that the Fair Credit Reporting Act does not demand that all accounts be reported, only that any account that is reported be reported accurately. Therefore, a company does have legal discretion and permission to remove any account it chooses from the credit report. I'm asking that FAIRVILLE will do that in my case for this "non-account holding hard inquiry" that appears on TRANSUNION.
FAIRVILLE, I have been working diligently with Lexington Law. In efforts to repair and rebuild my credit and increase my credit scores. Since you failed to respond to my first, second, and now third request in more than the time allotted, 30 days. I have also informed Revdex.com, and all (3) credit bureaus of the unanswered attempts on your part to rectify the matter. As, it is a blatant disregard of my rights according to the Fair Credit Reporting Act.
February 26, 2018Dear ***:
*. As a condition to making the Application, *** agreed that the Company couldcontact credit bureaus to verify the information in the Application, with the aim of making acredit decision for ***.
I represent the Fairville Companies, CAG Truck Capital, Inc. and their af?liated companies(collectively, the “Company”) and have been asked to respond to the above-referencedcomplaint.
The Company is a commercial lender that ?nances truck purchases and engine overhauls forcommercial trucking businesses. The Company does not make, and does not solicit, consumerloans of any type. In this matter, the Company received a loan application from ***, LLC(“***”) on September 4, 2017 (the “Application”). I have attached a copy of theApplication, from which I have redacted certain personal information. *** thecomplainant in this matter (“***”), executed the Application electronically as the owner of
Regarding ***’s factual allegations, she fails to state that the Application was for a commercialloan and not a consumer loan. *** also fails to mention that she gave written consent to theCompany as a named borrower on the Application for the Company to contact credit bureaus tomake a credit decision. Once the Company contacts the credit bureaus, the credit bureaus, as amatter of cotnse, note such inquiry, in this case as a “non-account holding hard inquiry.” TheCompany has no discretion in this. At no point did the Company create an “account,” since theCompany declined to extend credit in this matter. Finally, the Company does not have anyrecord of its receipt of any complaint by *** regarding her credit report until her letter datedFebruary 10, 2018.
Further, ***’s understanding of the law is incorrect. Under the federal ESIGN Act and the Georgia Uniform Electronic Transactions Act, electronic signatures are valid for any purpose, including loan applications, and documents that are signed electronically have the same effect as ink originals. In addition, given that this was an application for a commercial, and not a consumer, loan, the Fair Credit Reporting Act does not apply to this Application, since it applies only to “consumer reports” as de?ned in the FCRA.
The Company believes that ***’s allegations in this complaint are unfounded. The Company legally queried the credit bureaus in a commercial transaction to which *** consented in writing. The information regarding the Company’s legitimate query related to a commercial loan, if reported correctly, is beyond the Company’s power. F Luther, since the Application concerned a commercial loan, the FCRA does not apply.
If, however, *** wishes the Company to make any clari?cation to any report, she will need to specify, in writing and with speci?city, what items she believes are incorrect. At that point, the Company will determine what, if any, clari?cations are necessary.
Please feel free to call me if you have any further questions.
Very truly yours,
Christopher F.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
We have been trying to reach several employees at *** / Fairville but to no avail. We purchased a truck a few years ago, made payments, we had to overhaul it *** had no problem lending us the money. We were thankful for the help and obviously the payment went up, however we made those payments as well. Less than 6 months later the same issue happened to the truck, we were so upside down we couldn't go anymore. We called *** and told them we could not do this anymore, *** refused to back up their warranty and it was going to financially puts us under, so we called and let *** know the truck was in a *** dealership in Cheyenne Wyoming it was there that we left the truck. We retrieved our personnel belonging and told the people in Cheyenne dealership the finance company would be in touch.
Since then we have not heard a thing from ***, we have been trying for several months to reach *** and no one will call us back. They are pulling our credit without authorization and will not return our phone calls or reply to letters we have sent.
So as far as we are concerned this company gets a big F in customer service and phone etiquette.
The outcome we would like is for them to stop running our credit, let us know how much they sold the truck for and a reply to my letter we sent.
September 29, 2017
Dear ***:I represent The Fairville Company, L.P. and its affiliated companies (collectively, the "Company’) and have been asked to respond to your letter of September 14, 2017 in the abovereferenced matter.The Company is a commercial lender that finances truck purchases and engine overhauls for commercial trucking businesses. In this matter, the Company's customer is *** ("***”). The Company made a loan to *** to finance an overhaul of an engine for a commercial vehicle (the “Loan'), secured by a lien on the commercial vehicle (the "Collateral'). Such work is done by non-affiliated third-party repair companies that are authorized by the engine manufacturers to refurbish the equipment. The Company neither owns any such repair companies nor does it provide any warranties to its borrowers. It would be the responsibility of *** to enforce any third-party warranty. The Company has no way to know if *** has done so.On or about August 22, 2016, *** stopped paying on the Loan and notified the Company that it had abandoned the Collateral in Wyoming. Abandonment of the Collateral constituted a default under the Loan. Despite the allegations in the complaint, the Company's employees had numerous conversations with ***'s principals over the past year to discuss the Loan, the default and the condition and location of the Collateral. Approximately three weeks ago, *** left a message with one of the Company's employees stating that she had contacted a lawyer to resolve this issue and threatened to sue the Company. At that point, the Company contacted me and I sent the attached letter to *** and its principals, both electronically and by mail, requesting that their counsel contact me to discuss the Loan and the default and demanding that they cease and desist from any further threats. To date, no counsel for *** has contacted me.To address the allegations in the complaint directly, as noted above, the Company made the Loan, *** defaulted on the Loan and abandoned the Collateral. The Company does not provide any repairs or warranties on such repairs, which are made and warranted by unrelated third-parties chosen by the customer from the many factory-authorized repair facilities for this type of equipment. In spite of the allegation in the complaint, the Company does not provide any warranties. It is the customer's responsibility to enforce the terms of any third-party warranty; the Company has no way of knowing if *** either made a claim or, if made, if such a claim resulted in any payment to ***. Certainly, the Company has not received any payments on the Loan since July 21, 2016. After receiving notice that the customer had engaged counsel and threatened a lawsuit, I instructed the Company, and *** in writing, that any further discussions should be done through counsel.Furthermore, the Company made the Loan in October 2015, and *** made only 8 payments. The Company received *** last payment on the Loan on or about July 21, 2016.The Company believes that ***'s allegations in this complaint are unfounded and merely an attempt to avoid responsibility for the balance due on the Loan.Please feel free to call me if you have any further questions.Very truly yours,Christopher P. F