Understand this work was done 5 months ago. But the gasket should not have leaked. If we did not use a proper gasket on the transmission to keep it from leaking, then we need to make it right. I have no issues refunding Cory what we charged him for the transmission service.My...
records show that was $169.30. I am sorry he had to take it to the Revdex.com when, if we would have had a chance to make it right we would have. Cory left when he brought it in for us to check for a leak. I always prepare people for some kind of charge in case their problem is something other than what we are responsible for. He did not want us to do that.The door panel being off when delivered is weird, not sure what to say about that. I show no reason for us to remove a door panel on his car. He needed a tune up, he needed the AC blend door... and another actuator that was declined. He was also notified this tires were bad, and we do not sell tires.We have serviced his car 3 times, each time we serviced it I personally called him to make sure the work we did was done right. None of these times did he give an opportunity to address issues he had with our work.
[redacted] [redacted]You can mail a check, m.o. or refund the card charged.. My address is [redacted] I'm glad you personally called.. Oh wait .. You are the only one in the office and that's all you do.. P.o.s. stuff.. But appreciated .. I'm not waiting my gas driving out there again. Thanks![redacted]
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Understand this work was done 5 months ago. But the gasket should not have leaked. If we did not use a proper gasket on the transmission to keep it from leaking, then we need to make it right. I have no issues refunding Cory what we charged him for the transmission service.My...
records show that was $169.30. I am sorry he had to take it to the Revdex.com when, if we would have had a chance to make it right we would have. Cory left when he brought it in for us to check for a leak. I always prepare people for some kind of charge in case their problem is something other than what we are responsible for. He did not want us to do that.The door panel being off when delivered is weird, not sure what to say about that. I show no reason for us to remove a door panel on his car. He needed a tune up, he needed the AC blend door... and another actuator that was declined. He was also notified this tires were bad, and we do not sell tires.We have serviced his car 3 times, each time we serviced it I personally called him to make sure the work we did was done right. None of these times did he give an opportunity to address issues he had with our work.
[redacted] [redacted]You can mail a check, m.o. or refund the card charged.. My address is [redacted] I'm glad you personally called.. Oh wait .. You are the only one in the office and that's all you do.. P.o.s. stuff.. But appreciated .. I'm not waiting my gas driving out there again. Thanks![redacted]
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]