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Fairways Land & Construction Co

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Fairways Land & Construction Co Reviews (1)

Complaint: [redacted] I am rejecting this response because: This man is not correct!!!!! This man just would not listen to me Yes I did get loud because I felt like I was talking to a child who could not comprehend what I was saying He said when I brought the car in months ago the fluid was fine Yes it was BECAUSE I had to add fluid after the warning light came on and the fluid was below the minimum!!!!! He said they checked it this time when I brought it in and it was fine AGAIN I had nothing better to do than sit there for over an hour ??? I had a video this time of the warning light and the fluid WELL below the minimum AGAIN He told me it was dissipation I filed a claim with the Ford Motor Company and was told additional information to help them with the issue would be sent over Is THIS where a sensor was mentioned because it was NEVER mentioned to me The service guy said they wanted to keep the car over night to check it and I would be given a loaner I was at the window waiting for a loaner when this man approached me with my keys and said he fixed my trunk issue, something I had looked at and he gave me my keys and said nothing was wrong with the engine fluid To me that was a "we're done good-bye" Ford Motor Company told me to call the dealer and make an appointment to bring it back in I waited a few days and called Jeantte and she told me she would look into the claim That was last week I have heard nothing since May I also add I DID get a second opinion from another Ford dealer I spoke with the head of service who said my issue is NOT dissipation You don't lose that much fluid I have had cars for over years I have NEVER had a car that every year I had to add fluid because of dissipation Unfortunately because I bought my car at this dealer I have to deal with them but their customer service is seriously lacking!!!!! Regards, [redacted]

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