We achieved a color match using a technique called panel painting to save the customer moneyWe feel the color match is correctThe customer paid for what he was providedWe understand that color match can be subjective so we attempted two variations to satisfy the customers requestSo we painted the vehicle times with variations provided by the paint manufacturerWe have to pick one that is the best matchIn most cases this is the answerThe customer still felt the paint could match better.? ? In this instance we have to move to a different procedure called blendingthis procedure is common and requires painting a portion of the fenders and blending out with clear coatThis customer would incur additional expense for this procedureWe did not charge him for this procedure the first timeI have offered to the customer to repaint the hood again for free and only charge him cost to blend the fendersThe customer declined stating that he did not want to put any more money into the vehicleThe offer still stands.? ? There are times when the vehicle age and history prevent and exact matchThe solution is blendingthere is additional cost but ensures a blend-able matchIt is difficult to determine at this time if the customer would even be happy with the blending procedureWe would like to think this is the answer.? The offer we have for the customer is to blend the fenders at our costThis also confirms that the blending process is not being recommended as an up sell in any way.? Thank you
We achieved a color match using a technique called panel painting to save the customer moneyWe feel the color match is correctThe customer paid for what he was providedWe understand that color match can be subjective so we attempted two variations to satisfy the customers requestSo we painted the vehicle times with variations provided by the paint manufacturerWe have to pick one that is the best matchIn most cases this is the answerThe customer still felt the paint could match better In this instance we have to move to a different procedure called blendingthis procedure is common and requires painting a portion of the fenders and blending out with clear coatThis customer would incur additional expense for this procedureWe did not charge him for this procedure the first timeI have offered to the customer to repaint the hood again for free and only charge him cost to blend the fendersThe customer declined stating that he did not want to put any more money into the vehicleThe offer still stands There are times when the vehicle age and history prevent and exact matchThe solution is blendingthere is additional cost but ensures a blend-able matchIt is difficult to determine at this time if the customer would even be happy with the blending procedureWe would like to think this is the answerThe offer we have for the customer is to blend the fenders at our costThis also confirms that the blending process is not being recommended as an up sell in any wayThank you
We have seen many vehicles just like yours and we have seen your vehicle you are correcti would just like to be specific to your vehiclei do not want any misunderstanding and the best way to do that is in personThis is not a great deal to ask considering the situationi want to establish clear communication with you in regards to costIf it suits you when you come by we can accept the vehicle at that time and put you in a rental car while we work on the carwe would cover the rental for you. Thank you
We achieved a color match using a technique called panel painting to save the customer moneyWe feel the color match is correctThe customer paid for what he was providedWe understand that color match can be subjective so we attempted two variations to satisfy the customers requestSo we painted the vehicle times with variations provided by the paint manufacturerWe have to pick one that is the best matchIn most cases this is the answerThe customer still felt the paint could match better.? ? In this instance we have to move to a different procedure called blendingthis procedure is common and requires painting a portion of the fenders and blending out with clear coatThis customer would incur additional expense for this procedureWe did not charge him for this procedure the first timeI have offered to the customer to repaint the hood again for free and only charge him cost to blend the fendersThe customer declined stating that he did not want to put any more money into the vehicleThe offer still stands.? ? There are times when the vehicle age and history prevent and exact matchThe solution is blendingthere is additional cost but ensures a blend-able matchIt is difficult to determine at this time if the customer would even be happy with the blending procedureWe would like to think this is the answer.? The offer we have for the customer is to blend the fenders at our costThis also confirms that the blending process is not being recommended as an up sell in any way.? Thank you
We achieved a color match using a technique called panel painting to save the customer moneyWe feel the color match is correctThe customer paid for what he was providedWe understand that color match can be subjective so we attempted two variations to satisfy the customers requestSo we painted the vehicle times with variations provided by the paint manufacturerWe have to pick one that is the best matchIn most cases this is the answerThe customer still felt the paint could match better In this instance we have to move to a different procedure called blendingthis procedure is common and requires painting a portion of the fenders and blending out with clear coatThis customer would incur additional expense for this procedureWe did not charge him for this procedure the first timeI have offered to the customer to repaint the hood again for free and only charge him cost to blend the fendersThe customer declined stating that he did not want to put any more money into the vehicleThe offer still stands There are times when the vehicle age and history prevent and exact matchThe solution is blendingthere is additional cost but ensures a blend-able matchIt is difficult to determine at this time if the customer would even be happy with the blending procedureWe would like to think this is the answerThe offer we have for the customer is to blend the fenders at our costThis also confirms that the blending process is not being recommended as an up sell in any wayThank you
We have seen many vehicles just like yours and we have seen your vehicle you are correcti would just like to be specific to your vehiclei do not want any misunderstanding and the best way to do that is in personThis is not a great deal to ask considering the situationi want to establish clear communication with you in regards to costIf it suits you when you come by we can accept the vehicle at that time and put you in a rental car while we work on the carwe would cover the rental for you. Thank you