Falafelo Inc

Hello,
I spoke to the company and they acknowledged their error.
They asked to meet with me in person, but I chose not to as I do not want anything for freeI do not want to take this matter further, I only ask that preventive measures are put in place to prevent future
incidents. Please do keep this incident on record to see if there are any future incidents, signifying a pattern of deception.
Thank you,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Miss ***,
I am writing in regards to a complaint that was made against Falafelo on 2/26/ I have since spoken to the customer and apologized for the clerks attitude and bad experience In return I offered the customer a free meal the next time he visits our store as a token of appreciation The customer stated that he will go online and drop the complaint If you have any questions you may contact me direct at ###-###-####
Thank you,
*** ***

Review: This place within the [redacted] advertised a falafel pita for buy one get one 50% off. My girlfriend and I both went to get a total of 4 falafels (2 promotions) and I ordered the items together and handed the owner my money. When he handed me my change I noticed that it was less than expected and inquired as to why. He stated that the promotion was only one per person. Since I had my girlfriend there with me, who by the way has her own address, I stated that it was no big deal and that we would split the transaction. The owner refused to do this and told me I could "take it or leave it". I chose the latter and asked for my money back (on principle)... he refused to give me my money back and tossed the bag at me. No wanting to cause a scene and with my money extorted I left. Please note, this is the second time I have had an issue with this place.Desired Settlement: Penalty against the company. Since the price I was overcharged is nominal I would like the company to be fine and the money to go to charity or to a government agency. I would assume that they have done the same to other customers, so want them to change their practices.

Consumer

Response:

Hello,

I spoke to the company and they acknowledged their error.

They asked to meet with me in person, but I chose not to as I do not want anything for free. I do not want to take this matter further, I only ask that preventive measures are put in place to prevent future incidents. Please do keep this incident on record to see if there are any future incidents, signifying a pattern of deception.

Thank you,

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Business

Response:

Dear Miss [redacted],

I am writing in regards to a complaint that was made against Falafelo on 2/26/14. I have since spoken to the customer and apologized for the clerks attitude and bad experience. In return I offered the customer a free meal the next time he visits our store as a token of appreciation. The customer stated that he will go online and drop the complaint. If you have any questions you may contact me direct at ###-###-####.

Thank you,