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Falcon National Bank

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Falcon National Bank Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me After talking with the business they sent me all of the documents that I requested Although it took some time and a few conversations I want to thank them for getting me the information I requested

We missed one draw page when we mailed it to [redacted].  I just e-mailed him the final draw request so he has all the information he requested.  Thanks!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that...

this resolution is satisfactory to me.   After talking with the business they sent me all of the documents that I requested.  Although it took some time and a few conversations I want to thank them for getting me the information I requested.

A debit card was ordered for the customer for withdrawal purposes only as we do not have the ability to make deposits through a debit card, as the customer stated.  When the customer came in to change her address we complied with her request, which was to deliver mail to the General Delivery,...

which is only valid for 30 days. After 30 days, we requested a new address and the customer refused to give us that information. Our normal procedure is to call the customer when we receive mail at the branch to notify them. The customer was informed in person of the negative balance in her account and of the debit card at the branch. If the customer had a debit card it would not have prevented her from the overdrafts.  The customer did not have sufficient funds in the account and we did not have an updated address to send her any mail therefore the account was closed.

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Address: 183 Cedar Dr Ste A, Foley, Minnesota, United States, 56329-4402

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