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Falcon Relocation

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Reviews Falcon Relocation

Falcon Relocation Reviews (7)

I just moved from Phoenix, AZ to Los Angeles, CA and I used Falcon Relocation to do soEverything seemed pretty and they told me that it should be really fast given that LA is only or hours away drivingI got a call about a week after they picked up my stuff telling me when they'd be there to move my things inminutes before the time that they were to move my stuff in I get a call from the driver saying that he's in Northridge and will move my stuff the next dayNorthridge is only minutes away from where I live, but I said okay and blew my air mattress back upWhen they arrived the next morning I was informed that I'd be charged an additional $for long carry and living on the 3rd floorHonestly I was puzzled at this because there's an elevator and both charges were about distance, so why charge twice for basically the same thing? I got the cash and when I was coming back to my apartment I got a call asking if I wanted them to put the bed back togetherObviously, because the movers had taken it apart and that was supposed to be a part of why I'm paying so muchThey didn't bring tools and asked for mine, so I brought them out of a boxI came back into my room to find them shoving and jabbing at the bed frame trying to put it together with my survival knife that I definitely did not give them permission to useI told them to just leave it and I'll put it back together myselfYes, that bothered me, but not nearly as much as how they tried to block the latch at the front gate with my paperworkAnyone walking by on the sidewalk could've grabbed it and used my personal infoI took it out of the gate and let him use the gate key, which he should've asked for in the first placeAt this point I'm just glad my stuff is here, but I want people to know about my experience if they are looking into using this company

to whom it may concern, we are sorry for the misplaced items and would like to assure we are doing everything we can to find themThe next step (which I believe we have informed already) would be to file a claim with our claim departmentIf you have not received that info please let me know, in the meanwhile if anything does come up we will be sure to inform you.At this moment we have not been able to locate any of the items, however we have searched the trucks, warehouse and contacted the other client on the truckWe have not given up and will keep our search though

They quote you a price and the day of the move the amount increasesWhen I said something about the price increase they said they could take the things off the truckI couldn't start over with another company because I had to be out of my house the next day They don't return phone calls timelyThey won't give you answers to your questions and gave me a half an hour notice they were on the way to the house to start the moving process They damaged a wall and then told me I have them permission to put a hole in itThey deliver at their convenience and threatened to put my belongings in storage if I wasn't home to accept deliveryThey are rude and impolite

I have nothing but high praise regarding Falcon Relocation They moved my father-in-law's furniture from Arizona to Sunnyvale California From the very beginning on the phone with the Sales Supervisor to all of the workers who packed up and delivered the items , they were very professional,accommodating and deliverd on time I would definitely use Falcon again Ken

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was charged $dollars by the driver who said he could not get his trailer up and had to rent a smaller truck, and that it was a long haul with stepsThe fact that the driver felt no pissibility to get his truxk up here is not my responsibilityI do live on a hillRight next to a university and teaching hospitalSemis make it up this hill for suppliesAmbulances and firetrucks tooThere is a farmers market every TuesdayThere are several semi's that come up this hill for several reasonsThe fact their driver did not feel he could do this is not something I should pay for, knowing full well the truck could have fitI live at the last apartment on the row, which is about ft from where the driver parked his truckThere are three steps (not levels, steps) up to the level of my apartmentThis should have been covered under the "first flight is free." I am seeking a refund of every extra dollar I was bullied in to paying at the last minute in order to retrieve my items Regards, [redacted]

to whom it may concern, I have verified this case the claims department, in order to understand why the client was not handled to satisfactionCSI (the claims department) have received an incomplete claim and responded several times via email attempting to get this resolvedAt this point we would highly recommend the client to contact CSI and correct the claim submission for further handling

Hello - AVOID THIS MOVING COMPANY! THEY LIE ON THEIR QUOTES! I recently used Falcon Relocations to move me from AZ to SeattleI just want everyone to know that if they quote you a price be prepared to have an increase at deliveryI was quoted $for my moveLast minute my year old grandma decided to take her full size bed with herThe movers quoted her $extra (which I thought was a joke considering she stated the truck had plenty of room but because it was based on sqft I let it go)After I made my 2nd payment I got another quote which was a good chunk extraAnd they also charged me $for stairs when the original quote said 1st flight of stairs is freeThere is a reason they only have a star ratingI should have known betterThey sell you really good and then after that they just stick to their businessThey don't care to keep their customers happy at allSo do yourself a favor and go with another moving company that does not lie to their customersUNHAPPY CUSTOMER!

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