We have been in contact with the participant and resolved the issue She is on the WTW(Welfare to Work Plan), and is eligible for supportive services (mileage or transportation, child care, etc.) for one schoolShe was submitting mileage logs for two schools, which was creating submission errorsThe amount paid to her for the month of January was accurate as it supported the activity for one school that she was assigned The unit manager provided the participant with the grievance process for the WTW programThis process, along with the names and numbers of the appropriate individuals is posted in the lobby of the welfare office where she receives serviceShe was not aware of this grievance process prior to filing the Revdex.com complaint
We have been in contact with the participant and resolved the issue She is on the WTW(Welfare to Work Plan), and is eligible for supportive services (mileage or transportation, child care, etc.) for one schoolShe was submitting mileage logs for two schools, which was creating submission errorsThe amount paid to her for the month of January was accurate as it supported the activity for one school that she was assigned The unit manager provided the participant with the grievance process for the WTW programThis process, along with the names and numbers of the appropriate individuals is posted in the lobby of the welfare office where she receives serviceShe was not aware of this grievance process prior to filing the Revdex.com complaint