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Family Auto Service

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Family Auto Service Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI have reviewed there response and I do not agree with it, because I did take it back the second time and they redid the work and than it still wasn't fixed right I than went back to them the third time and they said they would fix it the third time I said no I just wan my money back, they said they could not do thisI have taken my car to a different auto repair shop and found out that they Family auto repair put the wrong part in this shop also told me that they overcharged me to do the work to begin with
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Business states they notified consumer prior to doing the repair work that because she brought her own parts in, there would be no warranty on the work. The invoice that they provided to her clearly states this. Consumer agreed. When consumer came back, the business stated they would perform the...

repair work, but would charge for labor. The consumer refused the repair.

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