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Family Dental Care-Evergreen Park

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Family Dental Care-Evergreen Park Reviews (2)

Initial Business Response / [redacted] (1000, 5, 2014/09/05) */ Dr Sir or Madam, I am not quite sure what to make of this complaint, as Ms [redacted] received exactly the services for which she paidMs [redacted] signed a treatment plan, of which she was given a copy, clearly stating what she was going to receiveDental work that is removable and temporary, and not fixedTherefore I am unsure where the confusion lies In regards to payment for dental services, Ms [redacted] signed a financial arrangement, of which she was given a copyAlso, she signed a credit card receipt that authorized a charge to her credit card the same dayAgain, I am not sure where the confusion lies since all work paid for is doneShe has a balance of $but because she paid up front she received a discount and a credit of $Therefore her balance is $ I am happy to meet with Ms [redacted] and review all of this as she wishes Unless I hear from Ms [redacted] I consider this matter closed Thank you kindly, [redacted] Office Manager

Initial Business Response /* (1000, 5, 2014/09/05) */
Dr Sir or Madam,
I am not quite sure what to make of this complaint, as Ms. [redacted] received exactly the services for which she paid. Ms. [redacted] signed a treatment plan, of which she was given a copy, clearly stating what she was going to...

receive. Dental work that is removable and temporary, and not fixed. Therefore I am unsure where the confusion lies.
In regards to payment for dental services, Ms. [redacted] signed a financial arrangement, of which she was given a copy. Also, she signed a credit card receipt that authorized a charge to her credit card the same day. Again, I am not sure where the confusion lies since all work paid for is done. She has a balance of $208 but because she paid up front she received a discount and a credit of $208. Therefore her balance is $0.
I am happy to meet with Ms. [redacted] and review all of this as she wishes.
Unless I hear from Ms. [redacted] I consider this matter closed.
Thank you kindly,
[redacted]
Office Manager

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Address: 2803 W. 95th Street, Evergreen Park, Illinois, United States, 60805-2702

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