Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
As of today, August 22, 2015, I have not recieved a phone call or any other attempt at resolution of this problem
Regards,
*** ***
Per our previous e:mail we desire to come to an agreement with Mrs***We have asked her to verify her phone number which we have called several timesAs soon as we receive her correct phone number I myself will contact her.Sincerely,*** *** CDAPractice CoordinatorFamily Dental Health
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I have not received any voice messages from this companyI do not answer phone calls from numbers that I do not know however I return all calls if I have a messageMy phone number has not changed and should be the same as on file864-***Thank You
Regards,
*** ***
Revdex.com Complaint- RESPONSE
Roman">
Case ID #***
Dear Ms***,
This is in response to your concerns of your lower denture not fitting properly. Your recent dental visits to Family Dental Health
of ***, formerly *** *** *** began in Please know that we are glad to respond via email but
would also be more than happy to discuss your concerns either by phone or in
person We will call you no later than Thursday August 20th, to resolve your issue.In conclusion, at Family Dental Health we
strive to provide our patients with excellent care which includes being upfront
about all of our fees and servicesIt certainly was not our intention to
mislead you in any way and once again would be more than happy to discuss your
concerns further
Kind Regards,*** ***Practice Coordinator
Dear Mrs. [redacted],
We understand you are anxious to get this matter resolved. We are as well. Please allow us some time in resolving your issue. Dr. [redacted] of [redacted] previously did your dental work in 2014. Earlier this year Family Dental Health acquired his Dental practice. In doing so software programs were converted to our new system. We are in the process of pulling up the old software system to see the actual transactions that occurred on your ledger. An insurance payment of $1,175.00 for services in question were also involved. Professionally, morally and ethically we want to handle this in the best and quickest way. Which may require us to refund your Insurance company as well. We have tried contacting you by phone. Can you please confirm your phone number with us? You will hear from us no later than Friday August 29, 2015.
Kindest Regards,
[redacted] CDA
Practice Coordinator
Please view attached mailed correspondence.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
As of today, August 22, 2015, I have not recieved a phone call or any other attempt at resolution of this problem
Regards,
*** ***
Per our previous e:mail we desire to come to an agreement with Mrs***We have asked her to verify her phone number which we have called several timesAs soon as we receive her correct phone number I myself will contact her.Sincerely,*** *** CDAPractice CoordinatorFamily Dental Health
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I have not received any voice messages from this companyI do not answer phone calls from numbers that I do not know however I return all calls if I have a messageMy phone number has not changed and should be the same as on file864-***Thank You
Regards,
*** ***
Revdex.com Complaint- RESPONSE
Roman">
Case ID #***
Dear Ms***,
This is in response to your concerns of your lower denture not fitting properly. Your recent dental visits to Family Dental Health
of ***, formerly *** *** *** began in Please know that we are glad to respond via email but
would also be more than happy to discuss your concerns either by phone or in
person We will call you no later than Thursday August 20th, to resolve your issue.In conclusion, at Family Dental Health we
strive to provide our patients with excellent care which includes being upfront
about all of our fees and servicesIt certainly was not our intention to
mislead you in any way and once again would be more than happy to discuss your
concerns further
Kind Regards,*** ***Practice Coordinator
Dear Mrs. [redacted],
We understand you are anxious to get this matter resolved. We are as well. Please allow us some time in resolving your issue. Dr. [redacted] of [redacted] previously did your dental work in 2014. Earlier this year Family Dental Health acquired his Dental practice. In doing so software programs were converted to our new system. We are in the process of pulling up the old software system to see the actual transactions that occurred on your ledger. An insurance payment of $1,175.00 for services in question were also involved. Professionally, morally and ethically we want to handle this in the best and quickest way. Which may require us to refund your Insurance company as well. We have tried contacting you by phone. Can you please confirm your phone number with us? You will hear from us no later than Friday August 29, 2015.
Kindest Regards,
[redacted] CDA
Practice Coordinator
Please view attached mailed correspondence.