Recently had a recall on my Passat During the recall, which was done at a different dealership, there was an adapter on my fuel rail that was loose and causing a small fuel leak, which caused an awful smell of fumes in the cab of the car Southwest VW had the issue completely resolved a day earlier than estimated, and Volkswagen was quick to ensure it was done in a quick, painless manner They even put me up in a loaner vehicle while my Passat [redacted] getting worked on When it came time to pick it up, my car was clean, fixed right the first time, and the VW picked up 100% because it was a recall issue They did a wonderful job of making what could have been a bad experience into a great one Thanks!
Recently had a recall on my 2014 Passat. During the recall, which was done at a different dealership, there was an adapter on my fuel rail that was loose and causing a small fuel leak, which caused an awful smell of fumes in the cab of the car. Southwest VW had the issue completely resolved a day earlier than estimated, and Volkswagen was quick to ensure it was done in a quick, painless manner. They even put me up in a loaner vehicle while my Passat [redacted] getting worked on. When it came time to pick it up, my car was clean, fixed right the first time, and the VW picked up 100% because it was a recall issue. They did a wonderful job of making what could have been a bad experience into a great one. Thanks!
Recently had a recall on my Passat During the recall, which was done at a different dealership, there was an adapter on my fuel rail that was loose and causing a small fuel leak, which caused an awful smell of fumes in the cab of the car Southwest VW had the issue completely resolved a day earlier than estimated, and Volkswagen was quick to ensure it was done in a quick, painless manner They even put me up in a loaner vehicle while my Passat [redacted] getting worked on When it came time to pick it up, my car was clean, fixed right the first time, and the VW picked up 100% because it was a recall issue They did a wonderful job of making what could have been a bad experience into a great one Thanks!
Recently had a recall on my 2014 Passat. During the recall, which was done at a different dealership, there was an adapter on my fuel rail that was loose and causing a small fuel leak, which caused an awful smell of fumes in the cab of the car. Southwest VW had the issue completely resolved a day earlier than estimated, and Volkswagen was quick to ensure it was done in a quick, painless manner. They even put me up in a loaner vehicle while my Passat [redacted] getting worked on. When it came time to pick it up, my car was clean, fixed right the first time, and the VW picked up 100% because it was a recall issue. They did a wonderful job of making what could have been a bad experience into a great one. Thanks!