Family Fitness Wyoming

Very pleased with the excellent customer service from the initial call to meTo the last emailI was offered a plan that would have been perfect for meLife happens and unfortunately I was unable to keep the plan so I immediately contacted the gym in on the 2nd day of planI was provided info to reach the proper DeptAn email addressSara a jewel to this company indeedShe did all that she could to work with meAfter a few email back & forth I was allowed to cancel without anything being charged because I notified within first daysBest news for me in the month of MarchI'm glad I could offer positive feedback for this orgThey deserve itThanks again Sara you are a true blessing- [redacted]

This is my honest opinionToo expensive for what you getThe buyout contracts will burn through your bank accountI did not extremely enjoy my membership with family fitnetss but brooke from corporate did everything she could to helpShe did everything she could to help me with my situationPeople like her can help take family fitness to a more positive direction

Very pleased with the excellent customer service from the initial call to me. To the last email. I was offered a plan that would have been perfect for me. Life happens and unfortunately I was unable to keep the plan so I immediately contacted the gym in on the 2nd day of plan. I was provided info to reach the proper Dept. An email address. Sara a jewel to this company indeed. She did all that she could to work with me. After a few email back & forth I was allowed to cancel without anything being charged because I notified within first 3 days. Best news for me in the month of March. I'm glad I could offer positive feedback for this org. They deserve it. Thanks again Sara you are a true blessing. - [redacted]

I had a similar experience as the August 2014 review. I received a call saying that I won a free membership and hotel stay. I went in and signed up, but after 2 months of not actually using the membership, I decided to cancel and was told that I would have to pay in excess of $200 to cancel the membership. So, money is coming out of my bank account every month for a membership I'm not even using. I think they need to be more upfront about what you're actually signing up for. No one was willing to work with me. They are crooks. I wouldn't recommend this place to anyone.