Family Foot Care

To whom it may concern: [redacted] ***.Board Certified:American Board o( Podiatric SurgeryAmerican Board ol Podiatric Orthopedicswww.familyfootcarebham.com9-11-15I received a notification from you regarding a complaint filed against my businessThis is the busiest time of yearfor my business and previously planned vacations, etc., have prevented me from addressing this complaint in the10-day window that you have asked for.I would like to suggest that this investigation & my response be postponed until early October when I will havemore time to fu lly ascertain the situation.In the meantime, I will be refunding said complainant the $100.oo that she paid for her orthotics--------while at thesame time sending them to her----as they are custom-made to her feetIt is most important to me & my businessthat our patients have been helped with their foot problem & that they are satisfied with their care here at FamilyFoot Care, P.S.Thank you for your consideration of my request.Sincerely, Michael * [redacted] , DPMMAS/mas

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

To whom it may concern:[redacted].Board Certified:American Board o( Podiatric SurgeryAmerican Board ol Podiatric Orthopedicswww.familyfootcarebham.com9-11-15I received a notification from you regarding a complaint filed against my business. This is the busiest time of yearfor my...

business and previously planned vacations, etc., have prevented me from addressing this complaint in the10-day window that you have asked for.I would like to suggest that this investigation & my response be postponed until early October when I will havemore time to fu lly ascertain the situation.In the meantime, I will be refunding said complainant the $100.oo that she paid for her orthotics--------while at thesame time sending them to her----as they are custom-made to her feet. It is most important to me & my businessthat our patients have been helped with their foot problem & that they are satisfied with their care here at FamilyFoot Care, P.S.Thank you for your consideration of my request.Sincerely,
Michael *. [redacted], DPMMAS/mas