This issue is do to a miscommunicationCustomer called and spoke with sales personnel who informed him that he needed to speak with Nick from the Service department to verify the issues was indeed related to the carburetorCustomer DID NOT contact Service Dept and instead contacted Revdex.com to dispute
We are correcting the issue and sending out replacement CarburetorWe have also agreed to cover shipping cost of the carburetor(We do not usually cover shipping)
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
This issue is do to a miscommunicationCustomer called and spoke with sales personnel who informed him that he needed to speak with Nick from the Service department to verify the issues was indeed related to the carburetorCustomer DID NOT contact Service Dept and instead contacted Revdex.com to dispute
We are correcting the issue and sending out replacement CarburetorWe have also agreed to cover shipping cost of the carburetor(We do not usually cover shipping)
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]