The customer service at this company leaves MUCH to be desiredI placed an order for several items and was contacted by the owner stating that there would be am additional charge for the strap for each luggage tag that I ordered, a total of $dollars extraWhen expressing my displeasure at this new extra charge, which was never charged previously, [redacted] the owner then cancels my order, leaving me with conversion charges and fees on my credit card for products that I am not getting! Absolutely terrible customer service coming from the top of the organizationWorst customer service, do not spend your money here!
The customer service at this company leaves MUCH to be desired. I placed an order for several items and was contacted by the owner stating that there would be am additional charge for the strap for each luggage tag that I ordered, a total of $16 dollars extra. When expressing my displeasure at this new extra charge, which was never charged previously, [redacted] the owner then cancels my order, leaving me with conversion charges and fees on my credit card for products that I am not getting! Absolutely terrible customer service coming from the top of the organization. Worst customer service, do not spend your money here!
The customer service at this company leaves MUCH to be desiredI placed an order for several items and was contacted by the owner stating that there would be am additional charge for the strap for each luggage tag that I ordered, a total of $dollars extraWhen expressing my displeasure at this new extra charge, which was never charged previously, [redacted] the owner then cancels my order, leaving me with conversion charges and fees on my credit card for products that I am not getting! Absolutely terrible customer service coming from the top of the organizationWorst customer service, do not spend your money here!
The customer service at this company leaves MUCH to be desired. I placed an order for several items and was contacted by the owner stating that there would be am additional charge for the strap for each luggage tag that I ordered, a total of $16 dollars extra. When expressing my displeasure at this new extra charge, which was never charged previously, [redacted] the owner then cancels my order, leaving me with conversion charges and fees on my credit card for products that I am not getting! Absolutely terrible customer service coming from the top of the organization. Worst customer service, do not spend your money here!