This company cancelled service at the end of the second quarter to our neighbourhood after we paid for the whole third qaurter The letter they sent out stated that if you already paid for the quarter, they would automatically refund our moneyWe did not receive a refund for several months so I started trying to reach themI spoke to a couple of different people that all said they would let the correct department know so we can get our refundI asked to speak to the manager and I was told I can leave a message and they would call backThey never didI sent emails and no one ever responded backWe finally received a refund for one monthWe did not receive any services for the third quarter so they owe us for the whole third quarterI believe I gave them plenty of chances to make this right and they failedThey cancelled our service in June and we did not receive the one month refund till February of They owe us for a whole quarter not just the one monthI did not c
This company cancelled service at the end of the second quarter to our neighbourhood after we paid for the whole third qaurter The letter they sent out stated that if you already paid for the quarter, they would automatically refund our moneyWe did not receive a refund for several months so I started trying to reach themI spoke to a couple of different people that all said they would let the correct department know so we can get our refundI asked to speak to the manager and I was told I can leave a message and they would call backThey never didI sent emails and no one ever responded backWe finally received a refund for one monthWe did not receive any services for the third quarter so they owe us for the whole third quarterI believe I gave them plenty of chances to make this right and they failedThey cancelled our service in June and we did not receive the one month refund till February of They owe us for a whole quarter not just the one monthI did not c