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Fan Apartments, Inc

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Fan Apartments, Inc Reviews (2)

Let me try to call them and give them one more chance and I'll let you know if they respond in the next hours
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

Thank you for your inquiry concerning [redacted]
application for our Apartment at [redacted] We
are sorry to hear Ms. [redacted] is dissatisfied with our policies regarding her
Application. On Monday, October 4th 2016, Ms. [redacted] showed up to an open house
showing...

at the apartment. After she was given a tour, Ms. [redacted] said she
"loved the way the apartment felt" and she'd like to take it. Ms.
[redacted] filled out and signed a Rental Application and presented two checks to
us ($25 application fee and $925 deposit) thereby entering into a contract with
us, and she agreed to rent the apartment upon approval of her application. The
terms of the application agreement are clearly stated on the application that
she signed. We took the apartment off of the market, stopped advertising and
showing the apartment for rent. We did not offer the apartment to any other
prospective new tenants. Later the same day we emailed Ms. [redacted] requesting
additional information from her that she had not supplied on her written
application. On October 10, 2016, Ms. [redacted] withdrew her application. The
terms of the Application clearly state if you withdraw your Application, you
will forfeit the Application Fee and Earnest Deposit. We followed up with a
certified letter to Ms. [redacted], stating that she had breached the contract, and
as a result we had suffered damages (lost rent, cost of remarketing the
apartment, etc,) We also supplied her a copy of her signed Application. We are
[redacted] a copy of the letter we sent to Ms. [redacted]. We are currently
attempting to mitigate our damages by finding a new tenant. We will be applying
Ms. [redacted] application fee and her earnest deposit to the actual costs we
incur. Should there be a credit, we will refund it to her.

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Address: PO Box 5541, Richmond, Virginia, United States, 23220-0541

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