FAN-PIT Reviews (%countItem)
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This company does not exist. They advertised on facebook, and had an operational site briefly the first week of December. I placed an order for a shirt. They claim to be a print on demand company. I attempted to reach out to no avail once I placed the order. I never received a conformation email or an estimated time of arrival. I filed a dispute for the charge three weeks after the order was placed on PayPal after going back to the company's website to find that it had been taken offline. They responded back to me on pay pal with this message "Hi ***, Upon checking, your order is still being process in the production. Please be advised that there will be 8-12 business days period for production/preparation before ship out. You will be receiving a shipping confirmation email indicating your tracking number, once it send out. Nevertheless, we have already send a follow up with our backend team. Hope for your patience and kind understanding.- FandoManiax, Monday, December 23, 2019 at 1:20:26 AM". I believe this company is based in Singapore(not the usa).
Product_Or_Service: T shirt
Order_Number: 9WXXXXXXLXXXXXXXX
Billing Adjustment I would like my money returned($35.74 USD), and their website removed from the internet for false advertising.
Re: Complaint XXXXXXXX-final notice
Inbox
x
Lilybyn ***
Attachments
Tue, Jan 28, 8:19 PM (10 hours ago)
to me
Hi ***,
With regards to Complaint Case # 36160740 - *** J ***
The said product has already been taken down from the store as requested after the first complaint message was sent.
We are a print on demand company, so orders takes a while before they are shipped out as it comes in as first come first serve basis. On December 21, 2019, the order was shipped out and was received/delivered on January 6, 2020. Here's the link (***) and a screenshot of the shipping details.