Fanelli Home Improvement

In regard to the above-mentioned complaint, Ms [redacted] was under contract with Fanelli WindowPro' IncNOT Fanelli Home Improvements, Inc.Fanelli Home Improvements, Inc is an entirely different entity.Therefore, Fanelli Home Improvements, Inc is not liable for resolving Ms***' service issue.Please accept my apology for the inconvenience.Regards,Martin DFanelliOwnerFanelli Home Improvements, Inc

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I have called and talked to the people at this business location.ihave personally stopped in at this business location on [redacted] St.They came out to my house and looked at the problemThey sent out a worker named SteveHe did something on the roof And the leak was improvedWhen it got worse I called them again and he came out a second time did another repair and made it worseTheir website says they have been in business since It is one and the same business now trading under a slightly different name.msince they incorporated Regards, [redacted] ***

In regard to the above-mentioned complaint, Ms. [redacted] was under contract with Fanelli WindowPro' Inc. NOT Fanelli Home Improvements, Inc.Fanelli Home Improvements, Inc is an entirely different entity.Therefore, Fanelli Home Improvements, Inc is not liable for resolving Ms. [redacted]' service...

issue.Please accept my apology for the inconvenience.Regards,Martin D. FanelliOwnerFanelli Home Improvements, Inc

In regard to the above-mentioned complaint, Ms. [redacted] was under contract with Fanelli WindowPro' Inc. NOT Fanelli Home Improvements, Inc.
Fanelli Home Improvements, Inc is an entirely different...

entity.Therefore, Fanelli Home Improvements, Inc is not liable for resolving Ms. [redacted]' service issue.
Please accept my apology for the inconvenience.
Regards,
Martin D. Fanelli
Owner
Fanelli Home Improvements, Inc

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I have called and talked to the people at this business location.ihave personally stopped in at this business location on [redacted] St.They came out to my house and looked at the problem. They sent out a worker named Steve. He did something on the roof And the leak was improved. When it got worse I called them again and he came out a second time did another repair and made it worse. Their website says they have been in business since 1989. It is one and the same business now trading under a slightly different name.msince they incorporated.
Regards,
[redacted]