Fannie Mae

I am trying to get Making Home Affordable today 12/21/2016.I spoke with staff of Making Home Affordable and the told me to get all the paperwork in by 12/21/and Fannie Mae would not take my calls for the last three months and more and I want my funds return.so I still need to answer the question I would say it first occurred around 08/01/2016.Excuse me for the confusion.Regards[redacted] ***

Please accept this letter as Fannie Mae's response to the letter received from Revdex.com dated September 5, 2014.Fannie Mae was informed that on September 18, 2014, Ms [redacted] received notice from her case manager with the loan servicer, [redacted] , that she did not qualify for a Homeowners Assistance ProgramMs [redacted] should contact her mortgage servicer, [redacted] , for any further informationFannie Mae is unable to provide additional assistance or information.Thank you, Teresa M [redacted] Managing Director and Deputy General Counsel

The Fannie Mae Resource is in contact with [redacted] and currently reviewing her inquiryShould she have any questions, she can contact the Resource Center at ###-###-#### and request to speak with Sergio

The buyer's offer was terminated due to title issues as per Section of the Real estate Purchase Addendum: The Seller has the right to terminate an Agreement if: the Seller determines that it is unable to convey title to the Property insurable by a reputable title insurance company at regular rates; (see document attached)At this time Fannie Mae is still working on resolving the title issues on the here referenced propertyOnce resolved, the property will be placed back on the market and buyers are more than welcomed to re-submit an offer if still interestedThank you for your inquiry to Fannie Mae and feel free to contact me should you need further assistance

Dear [redacted] ***,When a property enters Fannie Mae's [redacted] inventory, Fannie Mae has the right to market the property for sale because the foreclosure has been completed, and title has passed between the foreclosed party and Fannie MaeIn some cases legal title to the property may have not yet been recorded to Fannie MaeTypically, this may occur due to delays in the servicer execution of deeds to Fannie Mae, a delay in the court process, or a backlog at the recorder's officeDelays in closing may also occur in cases where the Homeowner's Association, Condo Association, or other interested parties raise legal objections or place liens against the property preventing the sale from going forward until the issues are resolved.In most circumstances, these issues can be resolved prior to the scheduled close date and while they can occur, delays in closing due to title issues are rareShould a delay be necessary, Fannie Mae works to minimize the delays as much as possible by diligently following up with its title vendor on the status of the conveyance deed until the issue is resolvedIn the case of the property listed in the complaint, though negotiations have continued with the Homeowners Association, no resolution had been achieved after an extended period, and the buyer decided not to extend closing further to await resolution with the Homeowners AssociationAs a result, the contract has been terminated and the Earnest Money Deposit has been returned to the purchaserSincerely, Royce Fannie Mae’s Resource Center

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
The property address is *** *** *** Saint Marys, GA ***
Regards,
*** ***

*** ***, as we discussed the other day I cannot locate the address of *** *** *** **., Riverview, FL in our
inventory of properties. Can you please find out if *** *** own another property subject to this Revdex.com complaint? Your assistance is most appreciated
Susan *H***
Litigation Paralegal
*** *** *** *** ***
Dallas, TX ***
###-###-####
###-###-#### (fax)

October 15, 2014Dear *** ***,Thank you for contacting Fannie MaeWe have confirmed that Fannie Mae does not own this loan for case ID ***.*** *** may have a *** *** loan or a loan held by another investor under the Making Home Affordable PlanPlease visit
www.makinghomeaffordable.gov which will guide you through your next steps.Thank you again for contacting Fannie Mae.Sincerely,Sergio Fannie Mae's Resource Center

duplicate cid ***:Problem - I filed a complaint against fannie mae on complaint #
*** and I was asked did o accept their response to look into the matter which I didBut I didn't except their official response because they said they were reviewing my complaint which means no decision was made for me to acceptI received a phone call from Sergio stating if I needed any other assistance to give him a callthey called orkin to come and treat the bugs that should of been treated long time agoThe bugs ruin me and my kids beds clothing and furnitureI still want compensation for my belongs being ruinAll the spray is going to do is stain my furniture and mess with my kids asthma and MyselfThey think sending orkin will get them off the hook for paying me for my damages an its notI have forwarded pictures of the damages to Revdex.comI will be contacting the news an going to file a civil suit for damages on August 08, and I will be sending the pictures to the news as well to show what kind of unprofessional none caring company Fannie Mae isThey have until August 08, to cut a check for no less than $5,or on this date listed in this complaint for August 08, my attorney will file a civil suit and they will end up paying moreI just want to be compensated for their lack of caring enough to had address this situation soonerThere is no lease anymore because fannie mae didn't comply with cmha request to address this issue sooner so they canceled the contract and the leaseso there is no leaseI also requested they respond to my agent about the narrative they put together for me an my family for the damages and cash for keys or at least compensate me and my family for their neglect.Desired Outcome - I want compensation for my belongings and will not except no less than $5,for themMy drawers to me and my kids bedroom sets are flooded with even more bugs and our mattresses and dining room set and couch and love seat, clothes, etcIf a check is not cut by August 08, My attorney will file a civil suit and the news will meet us down there and pictures will be shown along with emails from Beth Wallace stating she sent you emails and pictures and Fannie mae ignored themuntil the Revdex.com got involved.Message to Revdex.comI wish to have the news involved this matterI never accepted their official response just excepted their response to look into the matter on complaint # ***They are trying to not compensate me and I will be uploading pictures of the damages to Revdex.com website

Fannie Mae has called and responded directly to *** ***

Thank you for your inquiry.Fannie Mae has responded directly to *** *** regarding this complaint: ID # ***.Thank you

Thank you for your inquiry
id="docs-internal-guid-6a27cfc1-3f76-1523-5cb1-4f152ed28676">Fannie Mae has responded directly to *** *** regarding this complaint: ID # ***Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response
because:Although I appreciate Sergio calling to lend an ear, there was no change or reassurance that Fannie Mae is acting ethically and actually trying to "promote homeownership and contribute to neighborhood stabilization" as their site saysThe exact response I received was that "Fannie Mae acts in their best interest" which is not just the highest bid but cultivating other business relationships therefor overriding the purpose of their own program and leaving the potential homeowners as the losing partyThe company should not be able to receive any type of government funding if Fannie Mae is providing advertising and not trying to help the communityAgain, my offer was OVER listing, during the day First Look period, I am an owner occupant, I requested no concession requests from the seller, and was a cash offerOf course they can't disclose the accepted offer amount but if it was in terms of a higher bid, it would have been in Fannie Mae's best interest to counter my offer to encourage a bidding warThat didn't happenIt seems safe to assume it wasn't about the offer yet an investor that could perhaps purchase multiple propertiesIf this was any other for profit company, that would be fine but again, it is advertisement to promote the First Look period if it doesn't really existI am a single mother that has saved years to try to purchase my first homeI feel as though I am being penalized because I can't afford to sit at the "big boys table" where the deals are actually being doneI don't think others know about these questionable practices because naïve first time homeowners just think that an offer was rejected and doesn't know to ask whyThis has stayed at a customer service level and has not been escalatedI would like an independent government department that handles unethical or fraudulent practices be brought in or for Fannie Mae to admit that the program is flawed and evaluated or discontinued
Regards,
*** ***

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[email protected]
12:PM (hour ago)
tome
Thank you for your inquiry
In order to better assist you, your e-mail has been forwarded to the appropriate party here at Fannie MaePlease be assured that it will be handled appropriately
If you need additional assistance, please call the Fannie Mae Resource Center at 1-800-7FANNIE (1-800-732-6643) Monday through Friday, between the hours of a.mand p.m., Eastern Time
Thank you,
Anthonella,
Fannie Mae Resource Center

Please accept this letter as Fannie Mae's response to the letter received from Revdex.com dated September 5, 2014.Fannie Mae was informed that on September 18, 2014, Ms. [redacted] received notice from her case manager with the loan servicer, [redacted], that she did not qualify for a Homeowners...

Assistance Program. Ms. [redacted] should contact her mortgage servicer, [redacted], for any further information. Fannie Mae is unable to provide additional assistance or information.Thank you, Teresa M[redacted]Managing Director and Deputy General Counsel

[redacted], as we discussed the other day I cannot locate the address of [redacted]., Riverview, FL in our inventory of properties.  Can you please find out if [redacted] own another property subject to this Revdex.com complaint?  Your assistance is most...

appreciated.  Susan *. H[redacted]Litigation Paralegal[redacted]Dallas, TX [redacted]###-###-#######-###-#### (fax)

I am trying to get Making Home Affordable today 12/21/2016.I spoke with staff of Making Home Affordable and the told me to get all the paperwork in  by 12/21/2016 and Fannie Mae  would not take my calls for the last three months and more and I want my funds return.so I still need to...

answer the question I would say it first occurred around 08/01/2016.Excuse me for the confusion.Regards..[redacted]

The Fannie Mae Resource is in contact with [redacted] and currently reviewing her inquiry. Should she have any questions, she can contact the Resource Center at ###-###-#### and request to speak with Sergio.

Dear [redacted],When a property enters Fannie Mae's [redacted] inventory, Fannie Mae has the right to market the property for sale because the foreclosure has been completed, and title has passed between the foreclosed party and Fannie Mae.
In some cases legal title to the property may have not...

yet been recorded to Fannie Mae. Typically, this may occur due to delays in the servicer execution of deeds to Fannie Mae, a delay in the court process, or a backlog at the recorder's office. Delays in closing may also occur in cases where the Homeowner's Association, Condo Association, or other interested parties raise legal objections or place liens against the property preventing the sale from going forward until the issues are resolved.In most circumstances, these issues can be resolved prior to the scheduled close date and while they can occur, delays in closing due to title issues are rare. Should a delay be necessary, Fannie Mae works to minimize the delays as much as possible by diligently following up with its title vendor on the status of the conveyance deed until the issue is resolved.
In the case of the property listed in the complaint, though negotiations have continued with the Homeowners Association, no resolution had been achieved after an extended period, and the buyer decided not to extend closing further to await resolution with the Homeowners Association. As a result, the contract has been terminated and the Earnest Money Deposit has been returned to the purchaser.
Sincerely,
Royce
Fannie Mae’s Resource Center

The buyer's offer was terminated due to title issues as per Section 18 of the Real estate Purchase Addendum: The Seller has the right to terminate an Agreement if: the Seller determines that it is unable to convey title to the Property insurable by a reputable title insurance company at...

regular rates; (see document attached). At this time Fannie Mae is still working on resolving the title issues on the here referenced property. Once resolved, the property will be placed back on the market and buyers are more than welcomed to re-submit an offer if still interested. Thank you for your inquiry to Fannie Mae and feel free to contact me should you need further assistance.