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Farescan

1234 Main St, San Francisco, California, United States, 94016

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Farescan Reviews (%countItem)

SCAMMERS
I wanted to give ZERO stars but that was not an option. I paid an additional $9/ticket in order to be able to change my ticket for no fee. I did end up having to change my ticket that was only $13 more on the Spirit website (which I expected to pay since that was a fare difference), however, I was told by Farescan that I'd have to pay $95. Makes zero sense. I told her on the Spirit website what the cost of the new fare was and she said that's not what she was seeing. I ended up making changes directly through Spirit. Avoid this company at all costs.

Stay away!!
My return flight was cancelled due to COVID. Tried to get my partial refund back. Called their support a dozen times over the period of 10 months. Every time they told me the refund was on the way, or someone was gonna call me back. But it was all lies. It's the worst company. Stay away!

I booked a flight from Houston, Texas to Marseille, France with a May departure. The ticket cost me $632.20.

Due to the Corona Virus pandemic, I was unable to fly, so they bullied me into flying in December, charging me $469.99

I am now out of pocket close to $1100. They never reply to my voice mails or email messages. This is unfair as I am a teacher on a limited income.

I wish there was a .5 star or no star at all, as Farescan does not deserve the 1 start rating at all. They are not just bad.. they are pathetic. I booked a ticket for my in-laws to visit USA. I booked an air india ticket thru them and I took a ticket insurance option for them so that I can change my tickets for one time without paying any rescheduling fees. At this time of Covid 19 when airlines are allowing free rescheduling and not taking any no show charge they are not allowing me to change the dates without making me pay for rescheduling fees. I checked with air india customer service and they said they will charge around 450 dollars for cancelling the two tickets. When I checked with farescan to have them cancel the ticket they said they are going to charge me around 1000 dollars A FIGURE GREATER THAN TWICE WHAT AIRLINES IS CHARGING THEM. I am not sure what kind of business they are running but the site looks like more a fare scam than what they are calling themselves. I will list the pnr number here as well if they say that they cannot find my reservation.

This agency is the worst. They keep copy pasting me responds when I ask for the refund due to MAJOR schedule change on avianca for my trip from the US to colombia. They keep saying that cancelled flights due to corona don’t qualify for refund. I’ve supplied them with multiple statements by DOT rules and regulations and they still send me canned copy pasted responds.

FareScan = FareScam
They are running a scam. My flight got cancelled. According to airline's rules, customers are eligible for a full refund under this situation. But I had to get my refund through agency I purchased tickets from. FareScan gave some bogus reason stating that airline is not allowing for a refund. Which is a lie, and airline phone rep said it was a lie. Do not deal with this company. It's a scam.

+1

Complete scam!!!!

Turkish Airlines (TA) cancelled the flight due to Corona virus. I called TA requesting a refund they advised me to contact Farescan (FS) for a refund. TA informed me that I should get a full refund. I called Farescan for a refund. They wanted to charge me $1200 taxes!! I am calling my bank and Revdex.com.

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Address: 1234 Main St, San Francisco, California, United States, 94016

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