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Fargo Brazilian Jiu Jitsu Academy

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Fargo Brazilian Jiu Jitsu Academy Reviews (1)

Initial Business Response /* (1000, 5, 2015/11/06) */
Our policy for cancellation is 30 day notice from the date our written cancellation form is submitted. It is made clear when you sign up with us that we do not take any cancellation method other than the written form (Facebook message, email,...

etc) except for rare circumstance.
This is for our billing company and it is very simple as we do not have any term contracts.
Now that said we always work with everyone the best we can. Even with our software situation we still have hard copy records of everything and we know that a cancellation form was never submitted... leaving a supposed voicemail sometime in the past 2 years without any follow up isn't a legitimate way to do any sort of business.
Once we were notified by her by phone we took her cancellation by phone and immediately cancelled the billing, of course living so far away precluded her from having to come all the way in to fill out the form.
If she would have just followed up to make sure we received the voicemail she supposedly left 2 years ago this could have been avoided.
We do not intend to bill people who don't participate in our program, but if we never get word you want to cancel it is a students responsibility to INSURE we know.
Unfortunately being a small local business we dont have the means to reimburse nearly $1000 that, in all honesty, we don't feel is our responsibility. This is personal financial mismanagement that has nothing to do with us.

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Address: 4683 13th Ave N # B, Fargo, North Dakota, United States, 58102-2874

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