I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The owner blatantly lied and was untruthful in the entire response to my complaint. This is a terrible business and should be closed down due to negligence. The moment that my poodle was cut open with clippers that were not supposed to be used on her in the first place, per MY INSTRUCTIONS, I should have been notified so that I could take her to the vet. The MOMENT, that the owner noticed blood in my cockapoo's urine, (which was found to be from a cut from the grooming clippers that WERE NOT SUPPOSED TO BE USED ON MY DOGS IN THE FIRST PLACE) I should have been notified so that he could also be taken to the vet. Instead, not only was I not notified, I was told that they were fine and could be picked up anytime before 7pm. I am a licensed veterinary technician and absolutely would have been able to detect a urinary tract infection from my six year old cockapoo. I know that I am not the only person in [redacted] who has had a pet come back from Taj Mapaw with unexplainable wounds or injuries. I move that the Revdex.com should revoke Taj Mapaw's business license and be shut down. This is a terrible business and needs to be prosecuted and treated the way that it treats it's animals, which as you can see, is inhumane. I do not accept the offer made by the so called business and am still demanding a refund of $105.00 made payable to me to make up for the medical costs that were accrued due to complete negligence and stupidity of the Taj Mapaw "staff". If this complaint is not resolved in five business days, further action will be pursued by my lawyer in an attempt to make everyone in [redacted] and the surrounding areas know how this "business" operates. Regards,[redacted]
To whom it may concern:After reading her complaint serval times and reading her rebuttal, I agree that this needs to settled in another way. She has made too many remarks about me and my business, while addressing her complaint, that need to be addressed. I have been in business over 40 years and have never had but a few complaints.Thank you,Chris Benson
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The owner blatantly lied and was untruthful in the entire response to my complaint. This is a terrible business and should be closed down due to negligence. The moment that my poodle was cut open with clippers that were not supposed to be used on her in the first place, per MY INSTRUCTIONS, I should have been notified so that I could take her to the vet. The MOMENT, that the owner noticed blood in my cockapoo's urine, (which was found to be from a cut from the grooming clippers that WERE NOT SUPPOSED TO BE USED ON MY DOGS IN THE FIRST PLACE) I should have been notified so that he could also be taken to the vet. Instead, not only was I not notified, I was told that they were fine and could be picked up anytime before 7pm. I am a licensed veterinary technician and absolutely would have been able to detect a urinary tract infection from my six year old cockapoo. I know that I am not the only person in [redacted] who has had a pet come back from Taj Mapaw with unexplainable wounds or injuries. I move that the Revdex.com should revoke Taj Mapaw's business license and be shut down. This is a terrible business and needs to be prosecuted and treated the way that it treats it's animals, which as you can see, is inhumane. I do not accept the offer made by the so called business and am still demanding a refund of $105.00 made payable to me to make up for the medical costs that were accrued due to complete negligence and stupidity of the Taj Mapaw "staff". If this complaint is not resolved in five business days, further action will be pursued by my lawyer in an attempt to make everyone in [redacted] and the surrounding areas know how this "business" operates. Regards,[redacted]
To whom it may concern:After reading her complaint serval times and reading her rebuttal, I agree that this needs to settled in another way. She has made too many remarks about me and my business, while addressing her complaint, that need to be addressed. I have been in business over 40 years and have never had but a few complaints.Thank you,Chris Benson
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]