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Farmington Cabinet Company

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Reviews Farmington Cabinet Company

Farmington Cabinet Company Reviews (11)

The diagnosis of the engine was done by a professional techIt was his opinion that the engine needed to be replacedWe stand by the diagnosisThe customer has not offered an opinion from another source that disputes the diagnosisTherefore we believe the charge was justified

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] *** I sent this complaint because the service manager or the professional tech could not provide prof that the diagnosis was performed A place like Benson Ford will keep records to prove the work there professional tech have or have not performedBut they could not provide itThe service manager sent someone out to do a diagnosis after I told him not to As my paper work will showI think that I should not have to pay for something they only say that they did

We performed the diagnosis! We deserve to be paid for it

Attached is the credit report we got from EquifaxI don't understand the differenceWe have to use the score they give us

WE have repaired the vehicle, cleaned it, filled with gas, and provided a rental vehicleWe are not willing to compensate for lost wages

Per the insurance company a used headlight assembly was installed on Mr [redacted] vehicle [redacted] has notified the insurance company of Mr [redacted] dissatisfaction with the part and has requested a supplement to the claim to install a new partWe are waiting for the insurance company's representative to come out and inspect the vehicleHopefully they will agree to pay for a new partWe made the request almost a week ago

I am sorry if the customer feels we were in any way dishonestI assure you we do not do business that wayThere is no reason for us to lie about a customer's credit score (the info is easy for a consumer to access)The interest rate on the contract is 6.34% which was fully disclosed to the customerThe attached work sheet which was used to work the deal has several rates on it but they are all close to the contract rateThe bank determines the rates not the dealerThe rate can change if the term is changedThe longer the term the higher the rateWe generally shop several banks to obtain the best rate for the customerThe protection package is applied to all our vehiclesThe customer has the option to pay for a policy that warranties the inside and outside finish of the vehicleIt is a great product and a great value.We cannot adjust the interest rateThe contract is already in placeThe customer certainly has the option to refinance with another bank or credit union

The attachment provided by the customer has a printout of the codesAlso, the repair order has the tech's comments and notes

We have contacted the customer to schedule a time to correct the problem

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I do not accept this responseThe dealership lied about my credit score forcing me into a higher interest rateI have proof from a bank that my scores are much higher than what they said it wasI would be glad to provide the paperwork from my bank showing my real FICO scoresThe dealership lied about my credit scores to force me into a higher interest rateThe dealership forced me into paying for the expressall that they said was treatment for the interior of the carI asked multiple times for them to take it off and expressed that I did not want to pay for itIt ended up costing me I believe $ Regards, S [redacted] H [redacted]

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