Farragut Foot & Ankle Reviews (1)
Review: I recently booked an appointment with Dr. C[redacted] through a third party website, [redacted], for a foot injury. The website stated that it accepted my insurance. I've used this website several times and I've had zero issues with doctors accepting my insurance. Following my consultation, Dr. C[redacted] informed me that they recently stopped accepting my insurance, despite their explicit advertisement on [redacted]. He also mentioned that I booked the appointment through [redacted]. Therefore, the boot I needed, would not be covered by insurance but the consultation was "free." (They would bill my insurance $500; $250 for the consultation and $250 for the boot.) I paid a total of $250 for the boot. I felt this was very unprofessional and I would not have seen Dr. C[redacted] had I known he did not accept my insurance. Evidently, others have also had this issue (see his reviews on [redacted]). After I paid my bill, he did not give me a receipt and he mentioned that they would file my insurance claim. Later, I had to hound his assistant to send me a receipt and assure me that she sent in my claim. I called my insurance company and it was submitted several weeks late, and I was only reimbursed about $20 for the $250 out of pocket expenses I had incurred.Desired Settlement: The best outcome would be for Dr. C[redacted] to edit his [redacted] information. It's clear that he's aware that he is scamming new clients with his ethically questionable business practices. Obviously, I would also like my money back for the boot but I realize this may be out of the question.