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Fasano Auction Service

5096 Briarledge Rd, N Syracuse, New York, United States, 13212-2642

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Fasano Auction Service Reviews (%countItem)

On August 6th I asked Fasano If I could get a reserve price on two pieces of jewelry.At that point he became very angry and abusive,threw my new merchandise in a box breaking several pieces,when I asked for my payment for the merchandise he auctioned off on July 30th he refused, he said I would be lucky to get it in 6 months if I get it at all.On August 13th I requested through a text to get paid and gave my mailing address

Fasano Auction Service Response • Sep 25, 2019

Revdex.com spoke to Mike at business and the following was relayed:

This individual was kicked out of our auction house, there is a police report from when the police had to be called to remove her. She came in on the day of the auction, approximately 1 hour before the start telling us we had to set reserves on her items. We do not set reserves which is in our contract.

Customer Response • Oct 08, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Revdex.com spoke to customer and the following was relayed:

The business sold some of our items at the auction and never paid us for them. We would like to get paid for the items the business sold.

Fasano Auction Service Response • Oct 18, 2019

Business states that they never sold anything of the consumer. When consumer came to the auction, both her and her husband was demanding money for each item and we advised them that it does not work that way. They started making a scene and we had to call police to remove them from the property. We do not have any merchandise that belongs to this consumer and do not owe her any money. I will be sending a police report.

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Address: 5096 Briarledge Rd, N Syracuse, New York, United States, 13212-2642

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