fashion attic boutique

This complaint has been resolvedCustomer is happy with our last visit to correct problemThank you to our customer and the Revdex.com for helping us resolve this issue

Revdex.com: At this time, I have not been contacted by Fashion Attic regarding complaint ID [redacted] Regards, [redacted]

This complaint has been resolved. Customer is happy with our last visit to correct problem. Thank you to our customer and the Revdex.com for helping us resolve this issue.

Revdex.com:
At this time, I have not been contacted by Fashion Attic regarding complaint ID [redacted]
Regards,
[redacted]

Review: I ordered a dress from Fashion attic back on March 19,2015 and my checking account was debited $51.00, the website stated that the dress was in stock and that it would take up to 48 hours to process and up to an additional 3 business days for me to receive my order if I lived in the US in which I do. Meaning I should have received my package around March 27th at the latest. After the initial 48 hours I had not received any processing or shipping information from Fashion attic. I then attempted to contact them by phone and email with no answer, I also wrote them a message on their boutique's instagram account, my messages we deleted from their instagram page and I was still left with no answers. The following day, March 24,2015 I again asked about my order on their instagram account and they responded by saying that the "love t-shirt" dress was pre-order (which the website did not state at the time of my order) and that it would be sent out on March 26, 2015. By April 2, 2015 I still had not received my package, I again attempted to contact the company via phone, text message, email and instagram. on instagram they told me to call the following business day in which I did with my calls only going straight to voicemail and their mailbox being full. I've requested a refund several times and I've called several times a day up until today and have continued to email and write. I am still being ignored and I have now been blocked from calling and writing them on their instagram account @myfasionatticDesired Settlement: I would like a full refund of the $45.00 I paid for the dress and the $6.00 I paid for shipping due to me never receiving my order. totaling $51.00

Consumer

Response:

At this time, I have not been contacted by Fashion Attic regarding complaint ID [redacted]

Regards,